[Resolved]  Titan Eye — dissatisfaction

Address:

Anand, Gujarat

Hello,
My name is Vipul H Vyas i owe a titan eye make spectacles which i procured from their vidhyanagar based shop (Gujarat) as i got my eyes checked from their showroom and was diagonosed of computer vision syndrom, soon i ordered a spec from them for which they convinced me that it shall contain multiple layers which shall protect my eyes from harmful rays of computer and will even save my eyes while driving during night. But now i am facing a problem of abrupt scratches on its lens and am even noticing spreading of light while night driving which i think is very dangerous. In this regard i have lodged complaint against them and hav even visited physically to their showroom but neither of them were successful to convince me with satisfactory answer in fact they dint even answer with sympathy.
If this is the condition of glasses of ( 2000 Rs) Titan eye i.e. such a reputed firm then i think an ordinary spec of 300 Rs shall suffice our needs, because we customers go for such a high profile spec thinking we are spending on our valuable god gifted eyes but if vendors do their sale with evil intentinions than its of no use for going for it.

This is indeed very shameful for such a reputed brand, i am hughely disappointed with their treatment and their product too.