[Resolved]  Titan Eye Kochi Show Room — Titan Eye + Kochi

Address:Ernakulam, Kerala

Hi..
I am H Kumar from Kochi. I had a selected a Titan frame from Kochi show room and ordered a lens for offical use for short sight. I had test etc. I paid complete amount Rs.3400 on first week of Dec 2010 and promised delivery after one week. I got the glass after 20 days with continus follow up. When I got the glass, I could not use in the office use, only longer sight, i.e. for driving etc. I was very upset and went to show room again, they said that the guy took the order from me is on leave, come after two days. I went after four days, the guy was still on leave. I went again after two days, unfortunetly the guy was on leave only.
I met the manager, requested him give me the frame without glass. Finaly after almost one month I GOT THE FRAME WITHOUT GLASS.

My request all of you, pls make it sure that you ordering the right glass before sign any papers..
Once you sign, no second chance...... because their service and behaviour is very BAD. Sorry to say..
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Titan Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    48%
    Complaints
    1962
    Pending
    0
    Resolved
    902
    Titan Company Phone
    +91 80 6660 9000
    +91 80 6660 9028
    +91 43 4466 4199
    Titan Company Address
    3, Sipcot Industrial Complex, Hosur, Tamil Nadu, India - 635126
    View all Titan Company contact information