Titan Eye Plus Spectacle Frame And Glasses — Faulty glasses quality
DrDr. Shalini Agarwal
I am highly disappointed with the service provided at koramangala titan eye.
I have bought at least 2 pairs of specs form titan eye plus koramangala in last 2 years.
Firstly, there is no mark of crisal on the front of the glasses, which is the landmark of crisal lenses, which you should be able to see on condensation.
Secondly there was a crack / scratch on the glass, albeit minor, right when they dispatched the glasses which increased over time with usage. When i took it back for quality testing, they made the crack even bigger during the qc procedure and gave a certificate that its not a quality issue and that the galss buckled under pressure. This is totally unacceptable for specs over which i spent 4000 bucks. They are neither returning nor repairing the pair of glasses, nor they are willing to divulge me the name / number of their superior, whom i can talk. Can anybody help?
I want some action taken. People involved in dealing my case are sunil, harish and prasad.
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