Dear sir,

I was a proud owner of Titan watch since 1991. when I brought my first watch, after that I have purchased several watches for my relatives and gift purpose. But I was very much dissapointed by purchasung this watch for my wedding function. It started its complaint with its chain lock. It replaced under warrenty. After that its gold plating peeled off giving an ugly look to 'TITAN' . When I approached the service centre first after refusing, then recommendation from show room they have replaced the case and chain. After that I have replaced lock 2 times
Kindly consider my grivence keep in mind with the reputation of the brand 'TITAN'. I am enclosing photograph of the watch and guarentee card also . Expecting a favourable and early reply.



Thanks & Regards

Ranjith Radhakrishnan.