[Resolved]  Tneb — irregularity in the Supply of Electricity only for the 11 houses.

Address:

Chennai, Tamil Nadu

About 11 Resisdence, who are paying their bills in time are facing huge challenge to live here in Sachidanandam 2nd Street, Kosapet (Otteri Division), Chennai -12 as Power cuts and low voltage are frequent breath taker.

Most of the time power shuts down in the evening or in late mid night. And to add to the agony, EB complaint cell herein Otteri keeps the phone[protected]/[protected]) purposely busy so that they dont get disturbed.

Where are we heading towards, we really suspect. The power cut is happening daily or on every alternate days. For sure people of 11 residence had to suffer a power shut down for atleast 2 to 3 hours in addition to TN Government announced power cuts. We are fed up with the local EB guys. The children who are going to face their Semester or School examinations are the first victims.

We have been complaining this issue for the past two years but there was no result. We have already registered the complaint many times verbally as well as filed a written complaint to JE and AE of Otteri Division Chennai recently. we have enclosed the complaints registered to the corresponding EB offices for your references.

As per EB officials, the totally damaged cable is the culprit of this problem. They temporialy provide us a solution by joining broken cables or by replacing the fuse wire on the roadside EB Box.

The following are the reasons / response given by otteri division EB officials for these years:

- People of sachidanandam street should have stopped the Corporation before laying Cement Road as it is causing trouble in digging the road and laying the new cable.

- The vibrator has to be allocated to dig the road and to lay new cable. And, this cannot happen immediately because there is a fund shortage.

- Sometimes they ask us take the EB person from their office using our personal vehicle to attend the problem as the EB Van allocated by Government was not available. Also, we did it as we dont have any other options.

As a result of these mysteries, we outburst and place the problem before you now.

We, therefore, request you to kindly take early steps to check this problem and give us a permanent solution immediately. We shall be grateful to you for such help.

Yours faithfully,

- the suffers of 11 Residences in Sachidanandam 2nd Street Kosapet area.

(Door No 73, Consumer No.[protected]

(Door No 74, Consumer No.[protected]

(Door No 75, Consumer No.[protected]

(Door No 76, Consumer No.[protected]

(Door No 77, Consumer No.[protected]

(Door No 78, Consumer No.[protected]

(Door No 79, Consumer No.[protected]

(Door No 80, Consumer No.[protected]

Refernce for Complaints Submitted-

1. Complaint submitted to Assistant Engineer otteri (Operation and Maintenance), dated:[protected] complaint acknowleged.

2. Divisional Engineer Basin Bridge (Operation and Maintenance) - Acknowledgement was not given.