Tamil Nadu State Transport Corporation [TNSTC]

[Resolved] TNSTC — poor quality bus, messed up timings

rbharathi

from Delhi, Delhi

Address:

Coimbatore, Tamil Nadu

1. The SETC buses are of very poor quality in terms of cleanliness and comfort of seats.
2. The seats are all torn and dirty. Moreover there is no legspace at all.
3. They never maintain the timings. Officials dont even know whether bus will come or not?
4. People are ready to pay money but SETC is not ready to provide quality.
5. Why not ply volvo buses between important districts where private people are making money.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

nidra_kumar

from Guruvayur, Kerala

I just completely agree with the timings and about the conditions of the bus. Its pity on Tamil Nadu government not able to take a serious action regarding this issue in spite of regular complaints and notices from the passengers. And another important thing to mention is about the online booking. SETC, for namesake has a website but why cant it provide an online reservation system for passengers.. ??
SETC officials have something to study from the Karnataka State Road Transport Coorporation (KSRTC) or any other private services ; just an inspection on the timings, cleanliness and the rules they follow on the buses and in maintaining an online booking service, SETC officials can clearly understand why the transport coorporation in Tamil Nadu is running on a loss while KSRTC and private transport is on a huge profit in Tamil Nadu.