[Resolved]  TNSTC — Seat and Air Condition

Address:

Madurai, Tamil Nadu

Sir,

I booked 3 tickets from Tirupathi to Madurai thru State Express Transport Corporation AC bus (7.20 pm) for me, and my parents on last friday (20th May). My seat did not have push back facility when asked about it to the Conductor, he said the spring was not working and got damaged by a passenger with a smart smile. And the AC is also not properly working and the answer from him is do not expect more than this.

For a AC bus, there is no blanket or water bottle given. And standing passengers were taken from Vellore to Madurai (even 2 ladies allowed in the cabin of the Driver). As the AC is already not in full flow and the capacity of the bus is more than that of allowed it was very congested within the bus.

I am deeply disappointed with the service.