[Resolved]  TNSTC / Setc — Harrowing experience

Address:Tamil Nadu

I had possibly THE worst experience of my life with SETC service on 30th April/1st May.

I had reserved a ticket on route no.:794UD (from Chennai to Trivandrum), at 9pm on 30th April..
The Corporation claims the journey to be of 17 Hours.

The Bus did not leave the CMBT terminus till 9:30pm on 30th.
I reached the destination at 5pm on 1st May, instead of 2pm, as claimed.

THREE hours extra???
Whatever for???

There had been a LOT I had planned for that trip.. ALL of which got canceled just because of this single abysmally stupid event.
Not happy with this at all.
Having said all this doesn't rid me of all the disgust I've developed.. I'll never be able to completely vent it out.
But, am here because I don't want all this to go unnoticed.

Passengers have enough to deal with, notwithstanding such uncanny and erratic activities.
Hope the authorities wake & wise up to understand this and keep a check on it.
That would be a request.

This was my first trip to Kerala. And am SURE that it would be my last by the SETC, no matter where my destination.
Enough anxiety and grievance to last for a lifetime.
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Aug 13, 2020
Complaint marked as Resolved 
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