[Resolved]  Torrent Power Ltd. Agra — Wrong Billing

Dear sir,
I have lodged complant No.[protected] Dt.25.06.2010 regarding flucations in AC supply. Even after
repeated reminder on your call center no.2424554 nothing has been done till date though every time your faults center person told "aapki complant aaj jaroor sahi ho jayagi". Fault center oprator refused to talk with higher officer.


Anil Kumar Sharma
76, Brij vihar colony ph-1
Kamla Nagar Agra

Torrent is such a hopeless company.I fully agree with this. Not in bills Torrent have many problems in Meters. in Agra District many consumers are really very upset by these meters it has and noone is here to hearing consumer problems. So pls Control this type of fake meter readings.


Thanks & regds
Abhishek Jain
Agra

torrent power limited agra — regular fault in my face

dear sir
regular fault in my fase
my service no.4028497 have lodged several complaints for my problems but nothing concreat has been done so far to resolve my problem.
So I request you to look into this matter and issue necessary instruction for resolving my issues

Dear Sir,

Correct metering and billing is the biggest challenge in our country.

When metered accurately, many consumers feel that their meter is recording more than consumed.

We would like to request you to please register a complaint regarding same and get your meter checked.

You may approach our customer care centres or at call centre 2424554 or write to [protected]@torrentpower.com for any suggestions or grievances.

Thanks & Regards
Piyush

i have lodged complaint no.[protected],[protected],[protected] regarding double billing. even after repeated riminder on your call center.please solved my problum.my service no.-4027328.

Dear Sir
Since the takeover of pofirst billwer distribution and billing in Agra by Torrent Power Ltd, it is hell of a job for the citizens who are busy with their routine work. This company in Agra city is regularly and repeatidely seding bills without actual reading and they have all of a sudden started showing areares of DVVNL whereas the consumers like me have paid all bills of DVVNL. The Service connection No.185871 is in the name of my father-in-law and I am authorised by him to represent him in all matters of House No 29 Deep Enclave Dayalbagh Agra in respect of this house. The Company has not shown any arrears of DVVNL right from their first Bill dt.7.6.2010 till 2.8.2010. It was in the bill dt 1.10.2010 thta they have shown DVVNL arreares of Rs.2818.04 and now this amount is increase to Rs.2840.10 by adding interest in it. I have asked them by a letter about details of these arreares but thCompany has sent me a bill foey have not bothered even to acknoledge my letter. I have paid last bill on 19.10.2010 for Rs. 1535.00 upto the reading 2471 with 959 units. The meter reading as on 20.10.2010 is 2740 and thus the consumed units should be 369 but this bill dt 30.11.2010 is for 539 units without showing present reading.This Company shoul be shunted out from Agra because they are indulging in corrupt practices to harrass consumsers

This person in torrent is taking bribe in zone-1 by Mr. Manoj Kumar(PSM Executive), he has taken money from me & from other people regarding installation of new connection urgent & on site he has taken this much money, he is also has the circle of contractors & modetors, he recommend me to meet Mr. Hari Om in Sadar may the this person also involve in this, please check the corruption is going in Zone-1, kindly take the neccessary action please.

Regards,
Rakesh
Wel Wisher for the Company

sir my connection no. is 5002571 light face problem, billing problem, and load problem. torrent power chor company hai kya kuch bhi theek nahi hai. aap k pratinidhiyo k haath mein koi power nahi hain to bithal kyo rakhe hain. kuch bolo to mana kar dete hain ki humare paas info nahi hai. jab pata nahin hai to baithe kyo hain

Kindly refer to SERVICE CONNECTION NO.: 209094

CONSUMER'S NAME AND ADDRESS : Dr. V.J. Massey
H. No. 1, Raj Nagar, Shamshabad Road, Agra.

Last Meter Reading on 30.03.2010 : 22075

Amount paid on 30.03.2010
(upto LAST READING) : Rs. 380/- (vide Receipt No.299599)

PDC Fee paid on 30.03.2010 : Rs. 150/- (vide Book No. A 304047 Receipt No. 22)

Application for Disconnection : Application was given To. The SDO, EUDD IV, Shaheed Nagar Station, Agra.
given on 30.03.2010

AGAIN application for Disconnection : Now this time given to Torrent Power Limited
given on 27.04.2010

Reply of Application for Disconnection : Received on 16.06.2010 (vide Letter No. 8085007)

Disconnection Charges (PAID AGAIN) : Rs. 150/- (vide Receipt No. 0771727 / 0019108 Dated : 03.11.2010)
Now this time paid to Torrent Power Limited

Disconnection Application Serial No. : Service Removal 08 / REM / 085007 / dated 16.06.2010

Reminder for Meter Removal : on 02.02.2011 To. Mr. D.V. Shukla, Assistant General Manager, TORRENT, Sadar, Agra.

Meter Removed immediately after : 03.02.2011 (vide Meter Removal Slip No. 2980 / code No. 70998)
reminder on (Last Reading of Meter 22075.2 same as mentioned above)

After Removal of Meter : Thanked him for his Prompt Action
met Mr. D.V. Shukla He assured for dispatching / informing pertaining to the FINAL BILL (of minimum fixed charges)
after considering the above mentioned details and all dues paid in due time.

My MOBILE NO. : [protected] (already in your records)

Respected Officer,

Please look into the matter and make me enable to pay the FINAL BILL (of minimum fixed charges of the minimum required period) as assured to me by Mr. D.V. Shukla as I have already sold the house and the new buyer has to apply for a NEW CONNECTION.
PLEASE DO THE NEEDFUL AT YOUR EARLIEST.

Dr. V.J. Massey,
St. John's College,
M.G. Road
Agra.

Mobile No. [protected]
email : [protected]@gmail.com

Dear Sir

i want to torrunt power ltd billing process is very bad. at my home address, before meter instalation charge is minimum payable. but torrunt power are followed average billing as per new meter consumption. as per electricity norms minimum charge payable. so i am fully unsatisfied to torrunt power.

my connection no 4204829

Regards
ramji lal

Torrent Power — power Fault

Sir, yesterday I Complaint 13:10, 11/05/15 at Torrent Power Help line call.so power not came