Beware appliance buyers. - I purchased a new Toshiba TV, washing machine, and refrigerator in Mumbai with warranties. Have had broblems with all three, Toshiba technichians were reluctant to respond to problem calls when I stated appliances were covered under warranty. When techs finally did come out, a lot of excuses were given as to what was covered under the warranty.
Getting the TV fixed was the worst problem. When the Toshiba tech took the TV to the shop after not being able to fix it, I didn't see it again for over two months, the manager of the Toshiba shop made every excuse under the sun... the part is not immediately available, the part is being shipped by boat, the TV was sent to another Toshiba service centre in Delhi, etc, etc. The kicker was when the Toshiba manager told us to stop bothering him. After giving up (that's what they want you to do) and demanding the TV be returned, I took it to Satyam, they fixed it in one day.