[Resolved] Toshiba Laptop — After Sales & Laptop Extended Warranty | |||
This is to notify you all to beware before purchasing Toshiba Laptop. I’ve purchased Toshiba satellite laptop from Flipkart.com. All though the product is good but after sales service is pathetic. I’ve purchased the Laptop extend warranty, which needs an online registration. The online registration failed as there are various flaws in the online process 1) You can not process your extended warranty if your original warranty is not registered on the website (Toshiba India) 2) They will ask you to send the SCAN copy of your invoice and once you send they will keep you wait for long time(in my case almost 1.5 months) 3) If you ask them for updated on call centre (toll free number) they will return with the common answer (Sorry Sir our system is not working) Such a pathetic service. Don’t try to save 3-4 thousands.. Instead buy Dell / HP machines. Toshiba is pathetic. I am chasing the on call support from past 1.5 months and there is answer from Toshiba support (Its in process) WTF I already paid for extended warranty almost 4.5k for 2 years and my original warranty is now expired. This crap brand is harassing me and just earning money through extend warranty. Keep yourself away from this brand …. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Hard to have good customer service if the product doesn't match what they sell. I bought a Satellite L305-S5955 on 7-4-09 from Best Buy with Vista. Within four months, the hard drive crashed. Replaced under warranty. Second hard drive crashed one month AFTER warranty (right on cue). That was replaced by a friend.
Make a long story short, two MORE went in the last four months. Even with an upgrade to Windows 7. Sorry, when taxes come in, I will get a imitation drive, but another computer that is NOT Toshiba. NEVER AGAIN. Even if they GAVE ME one, I might use it for an ironing board.
Make a long story short, two MORE went in the last four months. Even with an upgrade to Windows 7. Sorry, when taxes come in, I will get a imitation drive, but another computer that is NOT Toshiba. NEVER AGAIN. Even if they GAVE ME one, I might use it for an ironing board.
Laptop Toshiba — Warranty Service
No operating system install in the Hard Disk. Attach the Ext Hard Disk than System work Properly.Laptop Serial No-XB334263Q, Model No - PSC14G - 01800V, Date of Purchase - 06/05/2012
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Toshiba Satellite — Laptop warranty
LAPTOP KEY BOARD MANUFACTURING DEFECT NOT COVERED BY THE WARRANTY AND NOT AT ALL REPLACED. POOREST FORM OF CUSTOMER CARE FROM HCL TRIVANDRUM AND KOCHI UNITS. GOING FOR CONSUMER COURT TO GET LEGAL ASSISTANCE.