[Resolved]  Toyota Etios — poor mileage

Address:Dakshina Kannada, Karnataka

im siddarth sharma from mangalore. i had purchased the new Toyota Etios which was booked last year OCT-NOV and got it delivered by April this year. after a considerable drive and months of driving we are gettin a very poor milaege which is not at all near to the milaege specified by the company i.e., 17.4km/ltr. we are currently getting only 8KM/ltr. after complaints and checks and tests by the company people we are not properly satisfied by the test they took and hence demand for a proper and a better way of testing and solving our issues.
i hope our complaint will be taken as strictly as we have written this complaint to you....
thank you.
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Aug 13, 2020
Complaint marked as Resolved 
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Toyota ETIOS has been designed on a new platform and the designing of the vehicle is not appropriate. The basic designing of any car has the following parameters for the design engineers-
1) Use the best quality material available in the market.
2) Use the best technology.
3) Take care of Comfort, Safety, Luxury, performance, looks, design.
4) Above all meet the basic criteria for usability of the car.
Make car affordable-keep the price economical without compromising on the above parameters.
In any of the conditions
Quality - Good and Price -High = Engineering Design Fails.
Quality -Poor and Price-High= Engineering Design Fails
Quality -Poor and Price –Low= Engineering Design Fails
Quality-Good and Price-Low= Engineering Design PASSES.

Designing a car with 4 wheels and 1 spare wheel, steering, seats, dashboard, bonnet, boot etc can only make a car not a Good car. In Toyota ETIOS I do not find a single feature or quality where I can say that it is “TOYOTA” product.
But in my Toyota ETIOS, I do not have any of the following design parameters. I have spent my hard earned in buying the Toyota ETIOS because of the faith that I had in their Quality and Customer support. But I am not even let down in both the fields but I feel cheated that Toyota is inconsiderate to my problems.

It appears that Toyota is interested only in making the ETIOS and selling it to me and not caring for its customer and problems. “Toyota” thinks that they have produced a car and it has to be the best. This reflects the over confidence of Toyota in their products. This can be there because Toyota has produced some vehicles running successfully around the globe. I also appreciate Innova, Qualis, Camry, Corolla etc which are built as per International standards and are running successfully all across the globe.

But in Indian context ETIOS is a disaster and the vibrations and noise in the ETIOS make it feel like passenger is sitting inside the tractor. Weather gaskets missing from all 4 doors. Noise from engine and road inside the cabin. Low fuel economy, stepney is not alloy wheel, single remote unit, single wiper which does not cover the wind-shied adequately. Singe reverse parking bulb makes it difficult at night. Reverse gear produces noise. Brakes take delay time to completely apply. Etc.
ETIOS unhappy customer must be refunded his hard earned money by TOYOTA.

I have lost trust on the Quality of Toyota. I don’t want to pay for the incapable and poor design by Toyota.

http://myetios.com/toyota-etios-%E2%80%93-recall-or-refund.htm

http://www.facebook.com/pages/Toyota-ETIOS-User-Review-Disappointment-in-my-Etios/[protected]
So true about poor build quality and mileage.

I am also getting under 10 kmpl from my Etios G that has been run only 3000 km because the car makes so much noise.

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