[Resolved]  Track On Courier — Material Shortage

Address:

Ujjain, Madhya Pradesh

Dear Sir,

I have sent a Parcel weight of 4.50 kgs. from Ujjain to Pune through Track on Courier Pvt. Ltd. vide Doc. No.[protected] on 15/10/2012 and reached to destination on 20/10/2012, after receiving and opening the parcel customer complaints that they had received the shortage in material. After contacting to Track on courier official they are providing some evidence that they delivered the parcel on seal packed condition to the customer but regional manager of Mumbai office of Track on courier accepting on phone conversation, when the parcel forwarded to Pune from Mumbai the weight of parcel was less than actual weight but he is not providing the manifest copy showing the actual weight of the parcel. If they delivered the parcel on seal packed condition then why they are not providing copy of manifest with weight to us for all the office through which parcel crossed till pune. I only received the copy of Manifest from Ujjain and Indore office showing the actual weight of parcel but Mumbai and Pune office are not providing the copy of manifest showing weight, So, Kindly force them to provide the copy of manifest showing actual weight of parcel till destination.


Regards,
M.H. Enterprises
+91 [protected]