[Resolved]  Trackon Courier Pvt Ltd — double the weight charged

Address:

Chennai, Tamil Nadu

We had received 2 parcel from mumbai vide docket no[protected] and[protected] dt 09.04.2010.

The actual weight of the consignment is 3.75 kgs ( for docket no[protected] and 13.5kgs ( for docket no[protected] whereas they have charged 6.3 kgs and 27 kgs respectively.

Just for information the consignment airfreighted was gear wheels which was is made out of steel. Hence we are sure volumetric weight (if any) does not arise in this case.

We had registered a complaint vide our letter ref cac/l/094 dt 12.04.10 and addressed to mr pitchandi - regional manager[protected] / mr ganesan[protected].

Reminders to mr ganesan results in verbal absue from him.