[Resolved]  Trackon Couriers — Only half goods reached to my home that too so delayed

Dear Sir/Madam, Tracking number is : AWB No.[protected]. We have sent courier from Jaipur to Pune on 19th August 2013 containing Rakhies and baby clothes. Meanwhile I shifted to Shenzhen China Supposing my parcel will reach on / before Rakshabanda (Indian festival ). I have packed Baby clothes , baby towel, baby toy box, hair clips, toys, Rakhis and small-small baby things so nicely, I have bought all these things from China, I have spent so much time and money to buy things for my family, everything has attached my emotions to it. However the parcel has not been sent until 28th August , latter than I made so many international calls and follow ups to Pimpri Pune Branch, finally after LITERALLY BEGGING them they delivered goods on 29th August. Here comes the most difficult part ....When my mother opens the parcel half the items were stolen, no toys ...no rakhsi....no any baby stuff...half baby dresses missing or stolen by Track on courier staff... Immediate after knowing this I checked with Pune Branch because the parcel was kept with them for 8 days but they were not ready to understand anything...Pimpri Pune branch staff is not taking any responsibility of it...Why don't your staff behave like professional courier service ...Is stealing their real job ? I asked my friend to visit Jaipur branch and check the matter but according to Jaipur branch record they have sent out goods immediate after I drooped parcel to their branch, I don't know where is my half goods stolen Pune or Mumbai. ... This is really unacceptable from your organisation. Kindly revert back asap with 1. My all stuff and a letter of apologies OR 2. Amount equals to my goods and a letter of apologies. Otherwise we will take strong action on this matter. Awaiting to hear from your end. . Jaya Asnani Email: jaya.[protected]@gmail.com Contact: +86 [protected]