Tradus — Cancellation and refund not done

Address:

Haryana

I had ordered book "Monkey Business" on 6th october 2010 and the Order number was 1041132.

For 9 Days it was not delievered,nor there was no information from their side regd why is it being delayed then i had to call up at their end the and d official told me that he will be calling me regarding the same but that call never came

Then on 15 October 2010 , i got a mail frm thier side that order cannot be processed and refund will be done ..Saying refund is easy but its a matter of trust when we order on their site in hope that order would be completed but it left me in lurch.I was nowhere as that book i had to gift someone.

Today is 22 October 2010.Its been 16 days since my refund has not been done, its not the question of money but when we are awaiting our confirmation from ur side, these people cancelled our order without any intimation and now for Last 7 days the refund has not been done .


Worst sites on which i have done any buying. Won't do it again and will not recommennd to anybody.



Please check into this matter urgently, as it is not expected for a company to be responding in this manner.

Order number was 1041132

Thanks