[Resolved]  Tradus — No refund from 30 days

Dear Representative,
I am writing this to highlight my issue with the tradus.in portal. As i had ordered 2 products from tradus.in on 7th april with order 2432819. When i recieved the products then one of the products i.e Quantum usb mini speakers were not there instead a bag of Quantum accesories was being shipped from their side. I talked to the customer care and then i returned them the product within 3 days. I asked them to send me my product for which i had already paid earlier via COD. They asssured me that that the product will be send soon. After 12 days they gave me a mail that the order for Quantum mini speakers is cancelled (without any reason). I asked them for the refund and they assured me that they will refund within 7 working days and after 20 days they gave me a mail that money is refunded in my bank account on 31st may. I took a bank statement and came to know that they were lying as no a single penny has been refunded from their side in my account.

The site seems to be a group of real greedy people.
hope to get a quick action.
thanx
paras rawat