[Resolved]  Travelchacha. Com — Refund of my ticket

Ref no: ALHFAU

Dear sir,

This is regards to the refund of the above mentioned reference number. Please note that I had cancelled my tickets from Hyderabad-Goa return on 15th July 2010 and was promised for refund within 20 days. I have been trying to follow up regularly with your customer care team on[protected] but no proper response is being given.

25 days back when I called I was informed that the refund will be credited within 3 working days. Then after 4 days they told me that wiithin 24 hours it will be credited in my account. And after 2 days after I was informed that it will take 3 more working days. And from past 1 week i have been trying to call the customer care but there is no response. Today being 7th of September about 50 days from the date of cancellation, still I have no clue about the refund. Apart from calls I have even sent them 4 emails but I have no response from their end.

This is not the kind of service I expect from a website like travelchacha.com. Please look into the matter and do the needful. Giving below are my flight details:

Airline PNR: hyd-goa CCRZGD
goa-hyd GTACCC

Ticket Number: [protected]
Travellers Name: MR. SAMARTH GANERIWAL
Destination and date: Hyderabad-Goa July 16th 2010
Goa- Hyderabad July 18th 2010
Date of cancellation: 15th July 2010



Regards,
Samarth Ganeriwal
[protected]@hotmail.com