[Resolved] Ttk Healthcare Tpa Pvt Ltd — insurance claim

sawood15

Address:

Mumbai City, Maharashtra

Dear sir. I Sawood ahmed working in adecco india pvt ltd. My emp id is 419855 I hav the corporate policy with ttk healthcare. My father was admited in the hospital on 27/04/2013 - and he was discharge On 02/05/ 2013. And on15 /05 /13 i got one mail there is short faal documents that is ecs form was not submited n lab investigation not submited at this time also i was sended all the short faal documents on 17/05/13 they are recived but they are not updated in there system till now every time whenevr i was calling they will say only plz submitt all documents asp when i say the corier no then they vl say sorry sir its not updated till with some working days it vl b updated. The total hospital bill was 31042. N i was paid with the help of my freind. Till now i m waiting for my claim every day i m calling every day ttk customers service are saying ur Calim in the process with in two days u will get the call but still i am not getting any call or qny msg or any mails from ttk... Sir can u plz help me with this i was too mutch frustate in this everday i m waiting for there reply but they are not helping me... Thanx & ReRegards SAWOOD AHMED ADDECCO INDIA PVT LTS

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Aug 14, 2020

Complaint marked as Resolved

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jigarkawa

from Gurgaon, Haryana

I Jigar kawa employee of IBM Daksh India employee id 209818 is very disappointed with services of TTK Healthcare TPA Pvt Ltd. On 2nd of august 2013 i felt down in office premises and IBM Daksh told to get claim amount from TTK Healthcare TPA pvt Ltd which has tie up with IBM Daksh. I was immediately admited to hospital and doctor told that you have got crack in your hand and my expenses came around Rs. 2100. When i contacted TTK Healthcare TPA Pvt Ltd to claim my amount they said to sent the medical documents to there head office which is in bangalore as they said i sent the medical document through Maruti Nandan Couriers Pvt. Ltd courier dispatch number is[protected] which is showing delivered to TTK Healthcare TPA pvt Ltd on 29th august 2013 to head office bangalore but when i contacted to TTK healthcare customer care they are telling we have not received your medical documents. I don't understand when it is showing on Maruti nandan couriers website that it is delivered how TTK people can say that we have not received your documents. The customer care number [protected] of TTK Healthcare is always going around 20 minutes on queue which shows that how the services works in TTK Healthcare.

Regards,
Jigar Kawa
Tele - [protected]
E-mail - [protected]@gmail.com