[Resolved] TTK Prestige — Induction Cook-top

theranjithk

from Mumbai, Maharashtra

Address:

Hyderabad, Andhra Pradesh

I have brought Induction Cook-top (TTK PRESTIGE) 9059in month September, Its was worked fine till up-to one month. At this time this is the only source for cooking food. Then it is not working, then I went to dealer I ask to repair and get it done. They simply replied we don't do any repair for TTK PRESTIGE items, other than prestige we will fix at my own. Day 2 i went to service point where it is located in Himayat Nagar, Hyderabad. They replied to me the mechanic is not here come after 4 days which is on Monday I just handover the Induction Cook-top to them. Day 2 is working day for me again Monday also. Day 6- I went to service point and ask for the status they replied still it is not finished, they ask me to come on Wednesday which is day-9. I went on DAY 9 Wednesday agine same words still its not finished. Till now I dont have any thing to cook my food, today itself on new Panasonic rice cooker.

They (TTK PRESTIGE) dont care about customur relation and satisfaction. They sold out they (TTK PRESTIGE) their product thats it. They never ever build any custumor relation after sold out their (TTK PRESTIGE) product.

RKR,
Hyderabad,
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

A.E.Pandy

from Mumbai, Maharashtra

Dear Sir,

We have bought your product under scheme DLX-KIB-SET ( Offer Price was Rs.5, 620/- where PIC-1.0-Induction stove was free from the dealer Prestige
Smart Kitchen, M/s. Shree Siddhraj Stores RH-3, Plot No.87, Priyadarshini CHS, Sector-15, Koparkhairne, Navi Mumbai-400709 Phone No.[protected] under his Tax Invoice No.SSK/1864 DTD. Nov. 13, 2011. As per the deal the delear has delivered product and he promised us the scheme induction stove would be delivered within 3 working days, after three working days he was saying still he has not received the item from the company and would be delivered very shortly. Now I have visited several time to the shop keeper the shop is kept closed and no body is lifting the phone. So far I have not received the scheme as per your promise bundled with the product.

Since you are reputed company I have bought the product however due to the dealer I couldn't get your schemes in time. Please look into the matter and sort the issue at the earliest. I am A.E. Pandy my contact number is [protected] Navi Mumbai, Maharashtra. Or please organise to deliver the scheme immediately without further delay.

My address: A.E. Pandy
Flat No.D-203, Bhumiraj Meadows,
Sector-19, Plot No.42-43, Airoli,
Navi Mumbai-400708.
Mahrashtra
Contact No.[protected]

Awaiting your prompt reply and service.

Warm regards,

A.E. Pandy

mishravirender

from Guwahati, Assam

I have purchase one Induction Cook-top 2nd Oct. 2010 to Big Bazaar. Two day we have use Induction Cook-top but this is not working properly. My Induction Cook-top serial no is[protected].

Thanks & Regards

Virender Mishra C/O Uttam Kumar Mishra,
H.No. 3538, B- Block,
Gali No- 95, Jagat Pur Road,
Near Apax School,
Sant Nagar, Burari,
New Delhi -110084,
Mobile No:- [protected], [protected]
E-mail ID:- [protected]@gmail.com

muneermd

from Yaval, Maharashtra

I also purchased PRESTIGE INDUCTION COOK TOP but it has worked only fortnight ; the elecy. is not passing, the Prestige interest in consumer care is almost NIL, i highly discouraged, dont believe the PRESTIGE pl.

sushma2012

from Amalapuram, Andhra Pradesh

i have purchased induction cook top on 29/12/2011 from sri Raghavendra enterprises, konanakunte cross, bangalore - 62. It was working till 1/2/2012 and 2/2/12 due to non working handover to the dealer . So for he as not repaired nor replace the product after several calls . Therefore i request you to take up the matter and solve. Hope the name of the prestige group is in the good book . Kindly keep the same as the problem of the customer should be minimise.

Awaiting early dated reply as well as the product which is with the dealer.

My complaint No 338 dated :2/2/2012

ADDRESS OF THE DEALER:
SRI RAGHAVENDRA ENTERPRISES
#21/8, B Y MANSION, KONANAKUNTE CROSS 1ST FLOOR
KANAKAPURA MAIN ROAD,
BANGALORE - 62 PH: 26860350

MY EMAIL ID [protected]@yahoo.on