[Resolved]  Tupperware — Not received the replacement product since more than a year

Address:

Gujarat

I had been gifted a tupperware cuboid jug ( around 9-10 ltrs) by my mom on my daughter's birthday 9.3.2012... On delivery we checked it & had to return it as it was leaking ... The replaced jug came to me after a couple of months... TO my surprise the replaced jug was again leaking & i was told that the tap had been changed , & since it is leaking again the agent took it back to replace... Whenever I call her the agent who sold it to me talks very rudely to me & also tells me that it will take any amount of months & if I am in hurry she can give the leaking jug back to me... She also tells that she has offerred me a 24% discount on the MRP for which I should be thankful to her & wait patiently for the new jug to arrive ... Can someone be more patient for a product she has already paid for ... ITS MORE THAN A YEAR NOW ??? Pathetic company with pathetic policies & pathetic way of training their agents .... THEY BELIEVE ONLY IN SALES & NOT IN AFTER SALES COMMITMENTS .... (Prachi : [protected])