[Resolved]  TVC Skyshop — Faulty Product

I recently purchased a mixer named Merlin 123 from TVC Skyshop limited. I am registered with them with my mobile no [protected].

http://www.tvcskyshop.com/newsite/glamour.asp?ID=136

It was delivered to me within 5 days of putting the order. However the product stopped within 2 days. When I lodged a complaint they refused to replae the faulty product and nstead asked me to send it to their head office for repairs at my cost. I am quie upset with this. I want the product replaced as it stopped functioning in two days alone.
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Aug 13, 2020
Complaint marked as Resolved 
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From: [protected]@prl.res.in
Subject: [Fwd: Complain- Marline 123]
Date: Wed, December 1, 2010 10:23 pm
To: [protected]@tvcskyshop.com
Cc: [protected]@tvcskyshop.com, [protected]@tvcskyshop.com

[protected][protected][protected][protected]


Dear Sir/Madom,

As per below mail I have raised complain about your product but till now I
have not received any reply from your end. This is not atoll expected from
tvcskyshop.

If you are not going to resolve my problem within next 24hrs, I will knock
the door of consumer court.

So kindly request to take this mail seriously and resolve the problem.

Looking forward for the quick action.

Regards,
Sneha Acharya


[protected]-------- Original Message[protected]--------
Subject: Complain- Marline 123
From: [protected]@prl.res.in
Date: Wed, December 1, 2010 12:52 pm
To: [protected]@tvcskyshop.com
Cc: [protected]@yahoo.co.in
[protected][protected][protected][protected]

Dear TVC Company’s member,

I have purchased Marlin 123 from your company (delivery dated 24 Nov.,
2010, Order No. OC2478896). I regret to put it on record that the
machine did not even start on the first day.

Towards this, I have called many times on number of customer support, but
no one has responded to my call. I also called delivery man (Mr. Chirag
Shah) he has also not replied satisfactorily. He told me that this is not
my responsibility. I am just delivering items.

Hence, I request you to immediately arrange to look into the matter and
arrange replacement immediately.

Your company, being a reputed firm, is not expected to deal with the
customer in the above manner & request once again to solve the problem
immediately.

Regards,
Sneha Acharya



[protected][protected][protected][protected]

TVC Skyshop / Sky Pan — No feedback

Dear sir,
I am really astonished as I have not got a feedback to my earlier inquiry regarding the purchase of sky pan, "Transaction Successful You Transaction Id is TR[protected]",dated 17/12/10. I have intimated on tvc skyshop feed back post to at least inform about the product dispatch, unlike in ebay you get an immediate reply,and secondly you pay through my paisapay which is safe.

thank you
Kind regards

Joseph Fleury
I want projector mobile phone, please mention
email: [protected]@gmail.com
Dear Sir,


I am giving my oder before 25 day and i am doing call more then 50- 55 time no one giving me satisfy answer if your not giving me any answer in two day.my payment also cut in my account my order is also conform and i am receive my transaction receipt.

i will give my complain to the consumer court and i give total detail in media also you are not giving any response and time to time delivery.


Rajesh D Patel
[protected]
Himatnagar
I have purchaged i-book leptop on Dt.[protected], that is not supporting any net, , while all advertising done by TVC Skyshope was formalities and there is not any customer care no that is too fraud. I shall definitely go to our consumer forum and case to supporting distributor otherwise, if my complaint not attained immideately.
From: ASHOK KUMAR, [protected]
Order No.-0C2548130
i have purchased an icam16 on 4-1-2011. Next day i compalined that the display not working. I cal on customer care but the other one not recieved by me . I called 10-12 times but no action willbe taken. they always told to repalce within 3 days but no reply . So I am suggested by my advocate to take action against to your company and go to consumer court within next 4 days.
mahesh sharma udaipur. order no. OC2498637 compalin number581835_167
I will go in consumer court against the company. mahesh sharma udaipur
Dear Sir,

I have ordered on 06 th march, 2011 for "I Cam 16 Digital Handycam" from read advt. in "Divya Bhaskar" on 6 th march, 2011 and I have receiced the same within 48 hrs. upto this every thing ok.

But i read in your advt. that with the "I Cam 16" the "Dhan Laxmi Yantra" amt. Rs. 3400 is absolutely free, but you sent the "Dhan Laxmi Yantra" amt. Rs. 1490/- this is pure cheating from your side.

Now from your side, you should be exchange the the "Dhan Laxmi Yantra" within 24 hrs. otherwise it leads to statutary matter,

No doubt, i have many times try to your customer number ([protected]), but i have not received any follow-up,

My contact number is "[protected]" and "[protected]"

Please try to customer satisfaction because customer is the king of the market and our Ghandhi said that "if you want to marker the Customer should be there.

So Please Please Please--Now from your side, you should be exchange the the "Dhan Laxmi Yantra" within 24 hrs. otherwise it leads to """""""STATUTARY MATTER"""""""""
I recently purchased a Mobile phone model G4 from TVC Skyshop limited. this is Worst quality product and not good features.Will recommend people not to buy anything from them. They are Cheaters. my mobile no [protected]
Dear Sir/ Madam

-- I have purchased one iCON G4 mobile phone from you recently. My customer code is M0007707, Order date[protected], dispatch date[protected], System Order no. OW0000548 and Mobile Barcode no. MONN08020311AA08424.
-- I have received all accessories except the PC Suite CD.
-- Pl arrange to send me the PC Suite CD for the ICON G4 mobile.

--
--
Mr. K Baruah
Flat No. 201, Prarthana Apartment
Sundarpur, RG Barua Road
Guwahati - 781 005
Assam.
Ph:[protected], Fax:[protected]
E-mail: [protected]@gmail.com
my new spycom not working please contact company [protected]
HI
I BOUGHT ICON G4 MOBILE FROM TVC SKY SHOP BUT IN THIS PIECE INTERNET SETTING WAS NOT SUPORTED AND I WERE INFORM THE COMPNY WHOS COMPLENE NUMBER IS 59864/167 BUT COMPANY IS NOT ANSWERING ME TJIS IS NOT FAIR YAR

TVC SKY SHOP ICON G4 mobile — Non Delivery of Product within time

Lured by the popular adds published in newspapers I ordered an iCon G4 mobile online from tvcskyshop.com on 23rd March 2011. I got online receipt mentioning the order confirmation that says the product will be shipped by next 48 hours. Price was around 6500.00 . The receipt shows my shipping address clearly.

I waited for 1 week. then called their customer care. I was told that the product is shipped on 25th March and will reach me shortly. After few days I again called them and this time I was told that my address is incomplete in their records. (which is obviously not, Why should I suffer for a fault at their end ??), most importantly they did not mention this issue earlier. I again called on 8th April. the person logged my complaint to the head office and promised me to copy in that email. But as usual I did not get the email !!

I am disgusted with this utter nonsense and unprofessional attitude of this company .
They have taken the money but showing no responsibility to deliver my product.

Looking forward to a suitable action from this forum

Anirban Bhattacharyya
mail to : [protected]@gmail.com
COMPLANT NO[protected], 8/4/2011
I had purchased an Icon G4 Mobile-FEB.19, 2011. Next day i compalined that the display not working. I call on customer care but the other one not recieved by me . I called 10-12 times but no action will be taken. they always told to repalce within 3 days but no reply . So I am suggested by my advocate to take action against to your company and go to consumer court within next 4 days.
. order no. OC2558381 compalin number595319_167, AND 604416_167, AND 682689_167.


Dated--- 18, April, 2011.
Shiv Charan Dagar.
I'm ready to sue the TVC Skyshop. They've cheated me by selling defective ICAM16.
Pl. contact me to my e-mail address: [protected]@indiatimes.com
TVC is a totally fraudulent company. Their customer care just does not respond leave alone attend to complaints. I am prepared to join any one who is willing to lodge a case against them in the consumer forum. I too have bought a icon g4 mobile onFeb.2011 in rs. 6700/ rupees and it was stopped to work after 02 days, I have noticed from other disappointed customers. They are big cheats. any doubt plz call me. my contact no. is [protected], [protected]. Shiv Charan Dagar
hye i m Sailesh bhavsar. i m cheated by TVC SKY SHOP. Because i purchase icon G4 but many of function are not working like call recording, 2 mega pixel camera, 1 gb inbuilt memory, this all function are not available and its camera's clearity like VGA camera. And when i call customer care they not answer good. they told me that if you call us, when u received product and found problem then we do something. I already complain within one day of purchasing. so i adviced if you want icon G4 pl z don't waste your money. because its looking like china and work like china and format, icon all things looking like china. And this is not smart phone so don't be silly. and you have any problem please contact me on [protected]. ok JAY MATAJI
RAJKUMAR from ONLINE WORLD SURVEY

JOIN WWW.ONLINEWORLDSURVEY.COM CONTACT ON [protected],
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HURRY Call [protected]...
The only reason i disagree is that you might have got a defected product but you can get replaced by calling customer care

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    TVC House, Khandwala Center, Daftary Road, Malad (East), Mumbai, Maharashtra, India - 400097
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