[Resolved]  TVC Skyshop / Slicer Dicer & Dr. Slim Tea — Prepaid online but not received order

Address:

Chennai, Tamil Nadu

Hi,

I have Placed two orders online at TVCSkyshop website for
1 order number: OW00007550 on[protected] for Slicer Dicer (1) 790 Rs. Prepaid Dispatch
[protected] Post Office tracking number EM[protected]IN
2 order number: OW00007547 on[protected] for Dr.Slim Tea 2 Months (1) 990 Rs. Prepaid Dispatch
[protected] Post Office tracking number EM[protected]IN

Placed two online orders and paid through Debit card on 19th July and today its 23 August, still not received order and tracking number shows order delivered to Malad office, but I am at Chennai.

I have called the customer care numbers more than 20 times, always i get repeated replies such as
Technical failure, cant check order status
Cant speak English
We will call back in 24 hrs or 48 hrs
But no response
I want my money back to be refunded to my account.

Regards,
Jayashree Chakravarthy