[Resolved]  TVS Motor Company (Bike) — Repair (Under Warranty)

Dear concern,

I owner of TVS Apache Motor bike (Reg No. HR51 AA7173 & Mod Jan 08). I face some problem in handle. Handle jam when we use disk break and use short turn it not work smoothly. I visited 4 time in Tayal Tvs Services Centre (Add-neelam bata road Faridabad-121101, Haryana, India) for same problem but they are not able sort out this problem.

There is Person Mr. Raghav and Mr Ram has checked my bike problem they told bike is ok but this is still not ok. I have send mail to company regarding this on 30/09/2008 and then make a call to TVS company here is person Mr. Sandeep (emp id-4052), he told me visit to services centre they will serve you better. Then again i visited on 06/10/2008 they worked on my (Handle) problem but now after 15 days same problem incurred again then they again worked on (19/10/08) it but still they are not able to sort out this problem.

Now a new problem incurred front wheel make little noise while driving. I think disk is interly teching some where. Services Centre people not provide satisfactory answer why this problem incuured and all the time they do oiling instead of change part.

I think if they change hole part of handle, problem will be sort out. Pls help me in this regard to sort out same.

With Regards,

Anik Kapoor
[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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i want purcahse tvs bike apache. kindly confirm the tvs showroom in sonepat contact no. and address
Dear Sir,
I hve TVS scooty pep plus from last 2 yrs. and had a regular servicing through our auotharised dealer at bhilai (Kalash Motors) C.G. and this was 9th time I hve given for servicing and certain complaints were noted down in their job card. After servicing was over I found none of my complaint were attended except veicle wash and other than this new more problems were added, like veicle not giving average (1lt covering 35 Km) and also giving black smoke. After enquiring they were telling engine got seized slightly, piston lining also gone and engine valve leakage is also there, so this needs change in piston ring with whole piston assembly which needs extra amount which was none of my fault.

So I there fore request u to suggest or enquire for the mistake done by TVS service provider people to take further step, because it is none of my side complaint given during servicing handover and my veicle dosent hve any such kind of problem before service H/o.

Kindly help in this regard or suggest for right place for complaint to be given.

Regards,
Coustmer-V Mohan Rao
veicle no. CG 07 LD 0277
Mb no [protected]
Servicing Invoice No.1003, dated 24/05/09

Dealer Name:
Kalish Motors, akash ganga, supela
Bhilai, Ph no.[protected]
World / India / Delhi / Ni Dilli, 4 km from center Coordinates: 28°34'2"N 77°14'40"E


TVS Motor Company Ltd, 1st Floor, K-23, L Nagar[protected] /4773)


This is TVS Motor Company Regional Office of North Zone. We handled Delhi, Haryana, UP, Punjab & Rajasthan from this office.
GM - Sales: [protected] - S Rammohan
NSM - Service: [protected] - Niraj Kumar
AM - Delhi - [protected] - Rajiv Chopra
Mgr Service - Adesh Kumar - [protected]

Permalink to this place

U all can contact these people for prob they all are tvs people do not want to work.
To, dated : 12/06/2009
The Director,
TVS Motor Company
Post Box No. 4
Harita, Hosur - 635 109
Ph:[protected] Fax:[protected]

Subject : Complaint regarding poor servicing.

Dear Sir,

I hve TVS scooty pep plus running from last 2 yrs. and had a regular servicing through our authorized dealer at bhilai (Kalash Motors) C.G. and this time also I hve given my vehicle for servicing to Kalash Motors and certain complaints were noted down in their job card. After servicing was over I found none of my complaint were attended except vehicle wash and other than this new more problems were encountered after one day run which was immediately informed to the centre ( i.e. vehicle not giving average (1lt covering 35 Km) and also giving black smoke). After getting back & enquiring they were telling engine got seized slightly, piston lining also gone and engine valve leakage is also there, so this needs change in piston ring with whole piston assembly which needs additional cost. But no such fault was there before giving for servicing . I hve taken up this matter to Mumbai branch service provider Sr. Manager Mr. bhatt (Mb no.[protected]) he has spoke to our local service engineer at raipur (C.G.) Mr Siddhart but they were delaying in getting to a conclusion and till now no strong step or proper enquiry has been done .My vehicle is standing in the service center from last 4 day.

So I there fore humbly request u to suggest or enquire for the mistake done by TVS service provider (Kalash motors), bhilai and take necessity action against them. Because my vehicle doesn’t encountered any such kind of problem before my service H/o.



Kindly help in this regard



Regards,

Coustmer-V Mohan Rao
veicle no. CG 07 LD 0277
Mb no [protected]
Servicing Invoice No.1003, dated 24/05/09

Dealer Name:
Kalish Motors, akash ganga, supela
Bhilai, Ph no.[protected]
sir,
With a very positive frame of mind & high expectations i purchased Apache RTR FI (orange colour) during the month of January 2009, which is now, bearing No PB 06 J 7589.
To my shock and embarrassement, within a period of four months of its purchase only, FIRST- its stylish SPEEDO METER CLUSTER has gone out of order. The RPM arm is not functioning properly & SECOND- its fuel tank under the fuel lid has cought rust & its paint work is comming out about the area.
I immediately brought this to the notice of the dealer, MAHALUXMI MOTORS, SAILI ROAD, PATHANKOT, who said they will replace both the things, only when they are available with them.
A period of more than two months has passed since but i am still heaing the same - out of stocks - from them, which is further adding to my embarrassment.
I very humbly want to request the company to immediately equip the dealer and request him to expedite in the matter.
Or do i have to approach the consumer court/forum for further help.
Sir,
I am Mangal Kumar from Hyderabad.I have purchased a TVS Apache 160 RTR Fi from Sneha Motors in Malakpet, Hyderabad in Sep 2008.I went to the showroom in April 2009 complaining about the rear wheel wobble which was not rectified in 3 free services in spite of repeated pleadings.
A showroom mechanic named Sanjeeva Reddy took my bike for a test ride to check the wobble & unfortunately met with an accident barely 100 meters away & probably died on the spot before even reaching the hospital.But miraculously no serious damage were inflicted on the bike.In fact there were just couple of scratches which were hardly noticeable.
The death of the mechanic saddened me very deeply.But the rear wheel wobbling required immediate attention & resolution.I went to Sneha Motors showroom in Malakpet again in May 2009 to get the issue resolved.A mechanic named Krishna took my bike for a test ride this time & while he was riding the bike, the engine shut off abruptly while he was in the middle of overtaking a bus & all of a sudden a seven seater auto-rickshaw rammed into him at full speed which resulted in his right leg fracture.It also resulted in extensive damage to the bike.
The showroom manager, however, assured me that the damages caused to the bike will be repaired free of cost & asked me to leave the bike in the showroom for a couple of days.He said the bike will be handed over to Mr. Surinder, the TVS appointed engineer for Hyderabad, for careful evaluation & resolution of any problems.I agreed & i left.
I got a call from the manager after almost a week & he asked me to come to the showroom to fetch my bike.I went there with high expectations.I was hoping that the wobbling issue would have been definitely resolved by Mr. Surinder.
But what i heard from the manager on reaching the showroom sent shock waves through my spine.The manager said that Mr. Surinder was going home after visiting his relatives, with his wife as a pillion on my bike on sunday evening just 2 days ago & unfortunately lost control over the bike & the bike skidded on the road at break neck speed.Mr. Surinder was seriously injured & was admitted to a hospital & unfortunately his wife died on the spot after being crushed under a Bus.
After these 3 freak accidents, the Sneha TVS guys look freaked out whenever they see me & they think that i use black magic of some sort to harm & kill whoever i wish.They refuse to even touch my bike & ask me to go to some other TVS service centre or any local garage to get my issues with the bike resolved.I don't know what to do & where else to go.PLEASE HELP!!!
Dear Sir/Madam,
I am the owner of TVS Apache Reg. No. KA 09-EP-145 Gray colored (Purchased on Jan[protected] writing this by taking out very precious time of mine. The issue is, the fuel tank of my bike was found leakage & the same has been conveyed to the showroom (Heera Motors, No.898, N.S.Road, Nanjumalige Circle, Mysore) for the replacement of the tank. Inspite of our very busy schedule we are continuously having rounds of the showroom from past 3 months but no result. Every time we inquired the owner of the showroom says it’s being delayed from the TVS-Company. In the last month, to make us believe that the process is on, temporarily they replaced the tank of my bike with some others (Red color tank). I believe you must have understood my problem hence I won’t write further but a request to get replace of the tank as soon as possible. Nor please let me know, so that I can take next action by filing it in the consumer court & get my work done…
According to your company it gives 112 Km/Ltr. Average, but my bike gives 50-55 Km/Ltr. in City and 55-60 on Highway. I have discussed this problem with Agency Manager. He is also not able to solve this problem till now and keep on saying that wait till 4th service and now when i am near to my 5th service is same as before. Even at high speed engine creates noice.
Please suggest me what should i do, i am feeling cheated as this bike was not not cheap and i have to spent my 5 year saving on it. Can consumer court help me in this regard.
I have purchased TVS FLAME
on19.08.2008your company was manufacture an excellent bike . my bike MILLAGE IS VERY GOOD but after 4th servicing the engine make very bad sound after change the clutch plate by the dealer
'' OBRAI TVS'' BHUBANESWAR . there is problem in gear shifting, self start and starting problem.
the delar is reluctant to change the part as the warranty period is nearing completion the dealer playing
Hyde and seek unless the defeats are rectified by 19 .08.2009 I WII BE COMPELLED TO RESORT TO LEGAL REMEDIES


THYANKING YOURS
MOB -[protected]

TVS MOTOR BIKE — SEVICES NOT SATISFIED

DEAR SIR,
I AM NOT SATISFIED WITH YOUR GAYATRI TVS SERVICE CENTER SAHARAN PUR(U.P.).
BECAUSE I HAVE LAST DAY IN SEVICES BY SERVICE CENTER. THEY ARE NOT PROPERLY SERVICES BY SELF STARTER.& MANY MORE COMPLAIN.
SO PLEASE ACTION BY MY COMPLAIN.(TVS FLAME NO. IS UP11W4424)

THANKS
FARHAN UL HAQ
[protected]
[protected]
dear sir,
i purchsed a tvs star city on 11th may 2008.after 2nd service my bike fuel gueg not working.i checked it at its tvs rajpoot service centre at alipur delhi. they suggest me that its fuel gueg diffective .and we will change it only paid. but my bike in under warranty and i do all services on proper time. pls solved may problem
thanks & regards
j.p arya
[protected]

TVS XL SUPER MOPED — WORST SERVICE

TN.30.AD.3252 TVS XL SUPER MOPED BUYED BY US AT (6MONTHS) BEFORE ONLY BUT IN RAINBOW TVS SALEM WHERE THE VEHICLE BUYED ARE WONT GIVE ANY WARRENTY GUARANTEE FOR ANY PARTS AND IRRESPOLSIBLE FOR ANY COMPLAINTS IN SERVICES.
DEAR SIR,

MAINE YE BIKE G.S MOTORS MEERUT ROAD GHAZIABAD SE PURCHSE KI THI PER IS KE FRONT SHOOKER DO BAR LEAK HO CHUKA HAI MAIN JIS AGENCY SE SERVICE KARA RAHA ADITI TVS SEC-10 NOIDA ME HAIN UNHONE BATAYA HAI AAP IS KI COMPLAINT COMPANY ME DALE TO MUJHE NEW SHOOKER MIL JAYEGA. IS LIYE MUJHE NEW SHOOKER DILWANE ME HELP KARE (TVS APACHE NO. IS UP14AR4895)

THANKS
DINESH ARYA
[protected]
Repair (Under Warrenty)
Dear concern,

I owner of TVS Apache Motor bike Ch. No. MD634KE4X82L27670 & ENGINE NO. OE4L[protected] Mod Jan 09). I face some problem in BIKE. Like engine get abnormal sound, smoking through exuhast, self not working, dipper also not working, meter also get some problem, rust on exhaust . I visited 4 time in Shiv Tvs Services Centre (Add-G.T Road Aligarh U.P, India) for same problem but they are not able sort out this problem.

I have send mail to company regarding this on 27/07/2009 . Pls help me in this regard to sort out same.

With Regards,
Sanjay – Devesh

M. No. [protected]
Dear Sir

I am Anilbhai shah. I bought TVS FLAME from Mahalaxmi motors. Ahmedabad (gujarat) on Oct 9, 2008.

According to your company it gives 112 Km/Ltr. Average, but my bike gives 48-52 Km/Ltr. in City and 50-55 on Highway. There is 55% variation regarding the same. I have discussed this problem many times with Agency Manager. He is also not able to solve this problem till now.

Please solve this problem as soon as possible.



Thanking you

ANILBAHI SHAH
+91-[protected]
Dear Sir,

I have a complained against a dealer named Bulland TVS Gurgaon. I gave my bike(TVS- StarCity) Regn. no. UP-14AM-2137. to their service station situated at gurgaon near sohna chowk on10-Aug-2009 at 11:40. they give me delivery time of 2:00 .I told them that there is problem with Right Brake Yog. they told that it would be replaced and cost will be Rs. 273. i said ok. But first of all i got my bike at 3:50 instead of 2:00 and when i take a test drive i found that brake yog problem was same as it before the service.And i was shocked when i saw that they only change the upper part of the brake yog that costs only Rs.97.It was not fit properrly when i asked to the sevice manager he said, "The problem will be there till the handle is not changed". then i say u can tell it me early but they talk aggerrsively inated of listening my problem then i say u put my old article and give my cash back. then they return my Rs.273.
Dear concern,

I owner (Suhel Ansari) of TVS Apache 180 RTR Motor bike, Date of Purchase 12/08/2009 (Reg No. A/F & Mod Agu 09). I face magor problem in Engine (Engine No. 0E6F92000948, Frame No. MD634KE6292F01124. This is Complaint against TVS Apache 180 RTR, my bike creating a penic noise like a water motor from Engine, this problem started from the first day of purchase i have visit the local service dealer ( Ambica Auto Wheel PVT. LTD. Haldwani) he checked and open engine side cover he saw a patti is remove from his place this is a menufacturing fault after that he promise to me and told me it will heppen not again but next day the same proble is created they are not able sort out this problem, this is request to you please replace my bike with new one. Pls help me in this regard to sort out same.

finaly this is very bed expriance with TVS MOTOR.

Thanks & Reagards
Suhel Ansari
[protected]
"Whoever responsible for making these bikes and selling these are also responsible to provide necessary spare parts and service to the bikes. Such kind of behavior can even led to the lose of riders life. Anyone can file complaint against this company and also service center for not providing needed service and spares.This is against consumer rights."
sir we tvs flame and we have two service also but afterthe silencer making a noise the delear tlold that the filter have to be changed but last two months the accesories has not came at your sitapur service so take as soon as possible

vaibhav gupta
[protected]
sitapur (u.p)
Dear Sir, I am going to buy apache rtr 180 in the upcoming 3-4 days. But after reading some of the negative comments against ur company i am pretty confused whether to buy the bike or not?

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