[Resolved]  TVS Motor Company (Bike) — Repair (Under Warranty)

TVS Motor Pvt Ltd — complaints against m/s goodwill motor

Dear Sir with reference to the subjet cited above .I have purches one tvs sports vechile in the year 2008 whose chassis no-md625mf5181bo3109.I always used to servicing my vechile to m/s goodwill motor for servicing and repairing.m/s goodwill motor sambalpur whose showroom situated at:- budharaja dist:- sambalpur .And workshop at:-ainthapali, dist:-sambalpur state:-odisha. I had taken my vechile on dt 28.12.2010 for paid service what to speak about the paid service by the workshop ,my vechile damageed and now it in out of order condition. For this reason I will go to consumer court. These are following complain against the firm 1-the opening of workshop are not in time .2:-There is not a single expert machanic/techinecian in the workshop.4:-The maintainance of workshop is poor there are no such equipment in his workshop related to advance technology.5:-Service charge are very high as compair to other workshop. Hence,I request you to kindly to take necessary action against the firm and cancel his authorization for tvs motor.Otherwise your company will be blame and losses the goodwill. thanking you yours truly Himansu sekhar mishra.E.mail ID;[protected]@gmail.com

To, dated : 30/01/2011
The Director,
TVS Motor Company
Post Box No. 4
Harita, Hosur - 635 109
Ph:[protected] Fax:[protected]

Subject : Complaint regarding poor servicing.

Dear Sir,

I have TVS Victor GL motor bike purchased on date 28/06/2004. On date 20/08/2010 I changed block kit of my bike at TVS service center at “TIRUPATI AUTO” Kashipur road, Rudrapur -263153, Contact no- [protected], Tin no.-[protected]. I have given the bike for kit change & after whole assy. The mechanic found bearing noise in it. Once again he dismantle the engine assy & reassembled the engine. Again he found same noise. Finally he told that this noise will go after running. But still it was there. I have done servicing at Haldwani center after 2 month Oct-10, there also mechanic told to reassembled the bike engine. Due to less time & use of bike (only Sunday) I went on 26/01/2011 at Rudrapur service center.
Now the Person is telling why are u coming after so long time???
Due to Bearing not align properly & not resolve the issue at the time of service this question is only to save them self. If the bike was not ready why he handed over to us???
I need to resolve this issue on immediate basis. For any engine wear & tear will be bear by the company if it will not resolve.
I will be pushed to take help of Consumer forum.

So I there fore humbly request u to suggest or enquire for the mistake done by TVS service provider (Tirupati Auto), Uttrakand and take necessity action against them.
This problem occur after the reassemble the engine.

Kindly help in this regard
Regards,

Coustmer- Vishal Agrawal (Brother of Mr. Gaurav Agrwal)
veicle no. UA-06 C 2457
Mb no [protected]
Servicing Invoice No.527, dated 20/08/210

Dealer Name: “TIRUPATI AUTO” Kashipur road, Rudrapur -263153, Contact no- [protected], Tin no.-[protected]
My Mail ID:- [protected]@yahoo.co.in; vishal.[protected]@fleetguard-filtrum.com;

sir,
maine 25/12/2010 ko tvs sport bike le thi abhi maine 2 service kar wai hai per mere bike ke timing chan main awaz aarahi hai main company gaya per waha paise mang rahe hai per merei bike ko liye huwe abhi 2 mahine bhi nahi huwe aur meri bike ka timing chan aur piche wala saker karab ho gaya main tvs company per bahut biswas kar ta hu per meri problam abhi ta thik nahi ki gayi plz ise thuk karane ki kosis kare



thanking you Gorakhpur united motores
[protected]

Dear Sir,
I am not satisfied with oceanic motors pvt ltd.Ahemdabad,
i given to service on 8/1/11 & we taken on 17/1/11 for repair & service after 15 days it occured continue problem like starting problem & mising current, noise & starting problem, we call to service center on 5/2/11 from service center person come n take bike on service center after few hour he call me n ask we have to change plug & plug soket and they charge 15o Rs. And they taken charge for coolect the vehicle from my office.
On evning i go to my home but again same problem start.

Prafful
[protected]

my self suresh kumar ...i purchase tvs bike from namdhari motor mandi 12/02/2010 when i went for 3rd free service for my tvs rtr 160 at the service station there was blinde people those who r servecing my bike bcse they did not tell me about rear lather shoe will be change and they release my bike only change the oil only and now my bike is not comfortable and i m not satisfy with tvs namdhari staff is not well qulify they r playing whith them customar they r making us fool...if customer is not satisfy then why tvs apachya...[protected] call me and i will tell u what they did... rotation is not correct rear tyer .do it correct otherwise i will go for media...consumer court etc .to refund my money money ...65000...

can u please confirm me that whom u delivered tvs star city motorcycle chassis no.MD625NF1791K64792.

email id: [protected]@gmail.com

T.V.S APACHE 160 RTR — I m not satisfied with your service

this is bhagwat dayal nd i had purchase bike T.V.S apache 160 rtr on november 2009. but from purchaseing date to still i m very dispointed with your service every part of bike isnt work properly and i had changed many time every part of bike but still bike not work properly some part of bike not work properly which is below
Bettery
Salencer
Shocker( frount and bake both shocker)
meter
gear shifting
allow wheel
and some problem in engine

so sir plase replace some part which is not work properly

thank you

bhagwat dayal
[protected]

sir,
I am Deepa, I purchased New Vehicle (WEGO -TN38 BE 6099 - Golden Brown) 26/01/2011, in LOTUS TVS, COIMBATORE. Iam Realey satisfied in this vehicle (Comfort, mileage & servceing), Last two month before i compleated my 1st service, its good.then after one week, i hit my vehicle, front mudgaurd(Fender) shoud be damaged, On the day i taken the vehicle to service center & show with Mr.Selvakumar (Show Room manager), He is told patrts not Available but i given with in a week.Iam awating for two month In this parts.Still now they are telling PNA.If it's Parts not available meens, why we are selling the vehicle ? Then how many months or years iam waiting this parts?, kindly replay with me...
Thanks & Regards
N.Naga Deepa,
M.No:[protected]
[protected]

i have purchased the TVS APACHE RTR 180...
iam not satisfied with the service done in show room at vellore (balamurugan tvs)...they service are very poor and i have given the complient that the noise at the front disk they dint clear the problem...so ple take the action on them...

Dear sir,
My name is HARISH KUMAR I have to purchase a TVS apche 160 from chaudhary tvs motor gurgaon. When I am bought that bike so many complaint in it in this time problem in engine. My bike is total running 43000 km. Every service is countinue in your authrised service centre chaudhary service centre . Plz give any solution that my bike repair in warrnty period becouse the km is not enough THE SERVICE OF CHAUDHARY TVS IS VERY POOR AND THE PEOPLE IS VERY ROOD.THIS IS MY NO [protected] AND MY MAIL ID IS [protected]@yahoo.co.in
If the company is not taking any action I am going to consumer court Plz take it seriously .


THANKS

TVS Motor India Ltd / Streak — DEALER DELAYING IN PROVIDING REGISTRATION OF VEHICLE INSPITE OF TAKING FULL CHARGES 3 & 1/2 MONTHS BACK

I have purchased a TVS STREAK from TVS DEALER in BHOPAL M/S DREAM MOTORS ( 7-A, MAHABALI NAGAR , KOLAR ROAD, BHOPAL ( MP) - [protected],[protected],[protected] on 10/02 /2011 .

vehicle chasis no is MP26DG37B2A14642 & ENGINE NO is OG3AB2373938 model STREAK colour MAUVE & full amount of vehicle with insurance & registration was taken during time of purchase thru DREAM MOTORS invoice no 416 dated 10/02/2011.

Since purchase , I had to follow up with this dealer for nearly 2 months for getting the vehicle number ( MPO4 SH1085) & till date I have not received the vehicle registration. This follow up I had to do at least 10 times.

It is well known that one cannot ride a vehicle without registration & insurance & it is almost 4 months , I have not received the registration inspite of paying full amount during time of purchase.

why the vehicle registration money is taken at the time of purchase if nobody at dealer or RTO end is concerned about giving the papers timely to customers . This is really sorry state of affairs & company must immediately take action against such dealers who delibrately harass the customers. Are they agoing to pay the charges for this harassment & mental agony of following up umpteen time for own papers ?

Pls look into the matter & instuct the concerned authorities to do the needful immediately & penalise them for the delay. revert back with the action taken on this .

Regards
DEVBRATH MUKHERJEE
MAMAGER
GODREJ & BOYCE MFG. CO. LTD.
APPLIANCES DIVISON
BHOPAL
M-[protected]

To:
The Director,
TVS Motor Company.

Subject : Complaint about self motor is not working Repair under Warranty

I have TVS Apache RTR 180CC bike. I brought in 17/10/2011, With in 1 years 7 months my bike self motor is not working. I regularly service my bike in tvs authorized center only, service center name Kamatchi motors Perambur Chennai. I told them to replace the self motor in warranty, what they saying for self motor 1 year warranty period only. Warranty period for TVS Apache 180CC (24 Months or 30, 000 KM) Please tell that warranty period for self motor is 1 year only or not, and please help me to solve this problem.

Name: Kamalakannan.A
Bike TVS Apache RTR 180CC (White Color)
Registration No: TN 18 - A - 7700
Service Center: Kamatchi Motors Perambur Chennai.

My Mail ID: kamalakannan.[protected]@yahoo.com

Thanks & Regards,
Kamalakannan Anandan

I am the owner of tvs star city bike and registration no.DL8SAP-7552 PURCHASES DT. 01/02/2011 writenow please log in my complaint for this bike that very ist day problem in bike pickup and handle i have already told your service centre manage Mr. Rana of Rajpoot Motors and Mr Yadav Tvs Motor Co. Delhi but they cant help me so i am very frosted from your co. Kindly solve my problem of bike.

Manoj Toshniwal
Ph:- [protected], [protected]

dear sir,
i m Rati Ram i bought tvs apache rtr 160 from SOHAN TVS showroom Faridabad, 121004, on 17th April 2011but after 3rd free service my bikes run only 8000 kms. chain set is worn out, i serviced my bike time to time on Sohan tvs but Sohan TVS says that chain set is not in warranty parts, & my bikes front wheel running very hard.
my bike Apache rtr chassis no.- MD634KE41B2C86422, ENGINE no-0E4CB2254572, REGISTRATION no.-HR-29 Z 6505,
PLS TELL ME WHAT CAN I DO WHERE CAN I DO COMPLAINT AGAINST THIS.

tvs motor — bad servicing under warranty

Hi sir,
My name is Raushan Mishra and my contact no. is [protected]. My mail id is [protected]@ymail.com. Sir i bought a TVS STAR CITY CVTI 110 ES. My bike
Registration number is— DL8SND5011
Chassis number is – MD625NFIXA3G27839
Engine number—AF1GA1283138
And i am facing a problem from after the second servicing of the bike related the leakage of engine oil and mileage problem. I did my second servicing in G.k. Motors pvt. Ltd.(Add. 404, patparganj Industrial Estate, Delhi-110092), my servicing invoice number is 1007795. I went there again and again but they are not giving me any solution till yet & the behavior of the service incharge was not good they are rudely talking to me. So, please give me a right solution about this thing & help me in this regard to sort out same.

TVS Motor Jive Motorcycle — FATAL DESIGN ERROR/ LOW MILEAGE

I PURCHASED A TVS JIVE FROM TVS MOTOR COMPANY 9 MONTHS AGO
THE VEHICLE HAS ONE FATAL DESIGN ERROR.
THERE IS NO CLUTCH AND HENCE IF THE ENGINE STOPS IN THE MIDDLE OF THE ROAD THEN WE HAVE TO BRING THE LEVER TO NEUTRAL AND ONLY THEN IT MOVES FORWARD OR ELSE IT IS JUST STUCK.
MORE SO WHEN THERE IS A FUEL BLOCK OR RESERVE CHANGE OVER. THE VEHICLE ABRUPTLY STOPS EVEN SOMETIMES IF YOU FORGET TO OPEN THE TAP AND START THE VEHICLE AFTER A FEW METERS YOU STOP ABRUPTLY AND IT TAKES SOME TIME TO REALISE THAT MISTAKE.
THIS IS VERY SERIOUS FOR IF A VEHICLE COMING BEHIND YOU WILL JUST MOW YOU DOWN AS YOU DON’T HAVE TIME TO WARN NOR ANY NEUTRAL GEAR TO MOVE TO A SIDE WHEN THE ENGINE STOPS.
I WONDER HOW ARAI PUNE (AUTOMOBILE RESEARCH INSTITUTE) HAS CERTIFIED THIS VEHICLE AS SAFE FOR THE ROAD. OR DID TVS MOTOR COMPANY MANAGE TO GET ONE?
ALSO THE MILEAGE IS VERY POOR AND ONLY 40KMPL WHEN I WAS PROMISED 60KMPL. THE VEHICLE HAS DONE 8000KMPL AND IM WAITING FOR SOME EXCHANGE OFFER TO TRADE IT OFF.
THE COMPANY HAS NOT BOTHERED TO REPLY TO MY COMPLAINTS BY EMAIL OR TOLL FREE .
DON’T GO FOR THIS VEHICLE IT WILL BECOME A KILLER.

TRUE

tvs motor company/muffler assembly — damage since purchased

Dear sir,
I have purchased several parts of fiero f2 bike through your authorised main dealer (SPEED TVS ). adddress 3-shahnajaf road lucknow U.P. on dated 17.01.2011 the invoice detail is 2314 having part no M 7320270 (NUFFLER ASSEMBLY)...

ununatelyfortly the abornoted parts /inner weilding part was found to be broken which was declayared by authorised dealers foreman and mechanics ,

Since then I am suffering due to non availibility of nuffler assembly of F2.

Where ever several demands have been send to the company by authorised dealer even then it is pending at your level

Kindly find out the corrective measures to sort the query as early as possible .

Yours Customer.
MOHD HAQDAD KHAN
[protected]....

Dear Sir,

Scooty Pep + is a very good two wheel vehicle. On the visit the Palakkad Dealer Shop for this vehicle, my family and myself got very poor / Worst approchment from the Supervisor / Manager named Mr. Dilip whose phone no. is (0)[protected].

For the price reduction, we have a discussion through telephone on 24th August morning, he expressed in inability and in the meantime I have requested the posibility.

After that on the same day evening, I visited the show room with ready cash to buy the vehicle. I enquired Mr. Dilip with the show room staff. Within few miniute, he came and told me that he is not interested to talk with me and Insulted me in front of my family. Such a behaviour is not expected from this Reputed Show Room against the Customers.

Iam very sorry to say that, is there any fault to request the price reduction with the dealer.
If it is not posible he can directly convey the same. Hence my family andmyself feel very much.
This type of worst approch is first time in my life. I feel very much.

Hence I request you to kindly instruct him to behave properly with the next visitors/ Customers.

Please confirm and ring back the details. My Phone No. id (0) [protected].

If no reply is received, I will forwad the subject to the next higher authority please.

with regards. (0) [protected].

i have purchased tvs scooty pep plus
on 20/10/2010 your co. products are very nice but the scooty which is been given to me is full of hadeache .i had purchased this scooty pep from sajawat motors from vasai (thane).
the problems are like it does't starts properly after starting it goes on vibrating and also running some distance suddenly stops at aplace and it it doesn't gives milage what was told me before purchasing the scooty.this was the condition before giving to service center but when i talked to service manager of sajawat at vasai this are my problems he told me he will be clearing all the problems but he returned me the scooty
as it is while answering that sorry sir we are unable to solve the problem.
so please solve my problem or give me a new scooty against of it.

thanking you
[protected]