[Resolved]  TVS Motor Company / TVS Scooty Pep+ — Self start problem - manufactuting defect

Address:Chennai, Tamil Nadu

I bought a bike

Really it useless bike, I don’t recommend to buy it anymore.It is giving us lot of problems, my wife is crying at me, as to why we bought this brand new bike pep+.
It has been stopping all of sudden on the middle of the road, if we try to restart then even it doesn’t restart by any means .Not sure how should I take that vehicle to show room by then, that too during the rainy days , the probelm is more intensive.I visited to show room Manytimes by putting the leave to my office.Even sepcific complaint has been raised whenever i used to leave for service Sri Vignes motors in Triplicane showroom ( Chennai ), the problem remains same.Simply adusting air lock pin , and making it started that time , showing it is ready now, sir...if you face same probem again please bring back to show room ..this is the one, which is a big comedy feed back they give us as complementary service.

They never identified the problem, which reflects their poor service and poor standards of TVS company ..I am crying now as I lost my hard earned money of INR 48000/- including all accessories .They never truned up for customer satisfaction or complaints after it’s sale. I will escalate this to the higher level and pls dont force me to do the same
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TVS Motor Company
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    16%
    Complaints
    5289
    Pending
    0
    Resolved
    825
    TVS Motor Company Phone
    +91 44 2827 2233 [Regd. Office]
    TVS Motor Company Address
    Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
    View all TVS Motor Company contact information