TVS Motors — Pathetic product response

Address:

Kanpur, Uttar Pradesh

This is being put up in the hope of getting the satisfactory and tranchent resolution. I have purchased TVS SPORT authorised dealer SHUNTY BUNTY TVS FAZALGANJ KANPUR on the name of Hrithik Singh on 11th Aug'13 and since next day of purchase I am chasing the dealer for the resolution of the technical fault with the bike. However, due to the casual attitude of the showroom and workshop members till date I am running for getting the resolution. It's now like that either I should report this to consumer forum or I should abstain myself and other people from opting for TVS. The casual attitude of the dealer has maligned the reputation of TVS. Problem with the bike is that its taking jerks while riding even at the speed of 30-40 km/hr and at times jerks are so strong that it may cause a serious accident while riding. I will request you to please help me with resolution. There have been umpteen job cards opened in respect to resolution of the issue however there has not been a positive response. Details: Owner: Hrithik Singh Engine No.: 0F5GD1361149 Frame No.: MD625MF59D3G48747 Colour: White/Red Till date service and riding experience has been pathetic.