[Resolved]  TVS Scooty pep+ — service centre

Address:Kamrup, Assam

I sent one TVS SCOOTY PEPT+ for replacing its block to Joyshree India Pvt Ltd,Ghy on 18.02.2011 as per their diagnosis on 11.02.2011.The scooty had run only for 2100 KM.After repairing, the service centre had delivered the scooty on 19.02.20011.One discount coupon was issued by the above service centre @5%,10% & 20% on spares,lubricant and Labour Charge with validity upto 25.02.2011.But,on 19.02.2011 no discount was allowed on labour charge for the above job.They billed for Rs 500 and very surprisingly charged additional Rs 350 towards lathe job.When insisted to make entry of this amount also in the bill,they refused.They even refused to hand over the released spare parts with the justification that it is beyond their regulation.is it fair and justice to customer?
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Aug 13, 2020
Complaint marked as Resolved 
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