[Resolved]  TVS WEGO — SEVERAL BREAKDOWN/MALFUNCTION

Address:

North Goa, Goa

I purchased TVS Wego on 06 Jan 2011 from Satpurush TVS a sub dealer in Mapusa Goa. But the bank draft was drawn in favor of Kala motors c/o Shanta Engineering Works Panajim who is a main dealer for TVS in Goa.

Frame no: MA626AG43B1A82157
Engine no: OG4AB1085418
Registration no: GA 03 L 7939
Phone no: [protected]
date of purchase: 06 Jan 2011.
I notice few problems in first 3 months was minor like not starting by self start,headlamp was turning off while tacking turns etc.
Main problem occurs on 08 Oct 2011 and 2730km very loud noise was coming from the engine i took straight away the Mapusa service center & reported the problem, they kept wego for almost 6 days with them to find out the main cause and on seven day 14 Oct 2011 they send wego to Kala motors Panajim, as they told me that there is a major problem in engine they are unable to solve it so they send wego to main center in panajim. so i went to panjim service center & they told that notice some major problem & spare parts to replace that part is not in stock with them and need to wait until its arrives. I was everyday calling them regarding the updates about my wego. after ten days later they called me told me that you wego is ready, so on 24 Oct 2011 i took wego from them after 18 days it was fine.I am very disappointed as it done only 2730 kms so many problems. i spends 18 days like a hell without scooter.

On 9 Nov 2011 on the way to panajim on highway suddenly the same noise/sound started coming from engine and within 2 minutes suddenly stop the engine in middle of highway any how i manage to take it to the side and same my life from accident. I tryed to self start it and also by kick started but it was completely dead so i toke it by hand to the panjim city and went the kala motors service center regarding the problem then they brought it to the center told me that they will inform me as soon as it ready. I received it 16 Nov 2011.Again 7 days without scooter. I ask them for service report like what was wrong with wego they replied that was some minor problem we solve it and not given any report to me. I made a big mistake by buying wego. Two major breakdown within a period of 10 months at just 3000kms run i this is disgusting, i am scarred to drive it because it can breakdown anytime on road i don't want to get injured, also in point of view wego which i brought has a manufacturing defeat and i want my money back. I will suggest not buy wego.