TVS WEGO — Non availability of part & poor customer service

Address:South Delhi, Delhi

Dear Sir,

We have been using TVS vehicle from past 10years and never had a problem with any kind of services provided by the brand. When i wanted to buy a new 2 wheeler, i dint think of the popular brand like Honda or pleasure, I opted to go by the brand i have been using and certainly bought TVS WEGO on 15 Nov 2010 from R K Puram Sector-4 dealer. But i would like to tell you its a complete discontentment. The service centre don't have any parts starting from clutch to tyre tube, no option for stepeny to the smallest of nail in the vehicle. With increase in advancement and better technology people expect better performance from the brand, but my experience this time is very bad and i totally regret my decision for buying this scooter.

Fooling the customers for sale doesn't work every time.

Request you to kindly make arrangement for fixing up the problems we are facing with our scooter otherwise it wont take anytime for me to take the help of MEDIA in sorting out the problem.

Reg No : DL 12 S 2147
Frame No. : MD 626 AG41A150778
Purchased on : 15 Nov 2011
Engine : OG4LA1054175
Chassis no. : MD626AG41A1L50778

Thanks
P K Nandkumar
[protected]
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