[Resolved]  TVS WEGO — Worst service @ prime TVS showroom at adajan in surat

Address:

Surat, Gujarat

I have purchased a TVS wego on 20the jan 2011 on name of neha kala from prime TVS adajan. They have sold me defect product. IT handle was bend from starting only. After 3 visits theey were able to repairr it properly.
On my first service theey stolen petrol and also accepted and promise not to do it again.
Due to some reason my head light stop working after 3 monthes.I reached theere to repairr it. They repairr it in a day time and said it is ok now. Next day morning i found theat head light is not working again< i reached theere again. The manger told theat theis is due to thee mechanic fault. He did noy repair it properly. They again repairred it and again after 3 days it stops working. Ultimately after 4 visits theey able to repair it.
After 5-6 monthes my milage meter stops working. They have theat it require to change a wire. They changed it and when drove to few meters and try to take turn wire got stuck in handle and i fell down due to which i was hospitalized for almost a day. After theat i visited theere again and told thee manager whole story buy he take it lightly.
There are few more incidents when horn stop working and theey able to repair it after 2-3 visits,
On my 5 service last week i complaint theat it is not giving satisfactory milage, so pls take care of it. theey called me in afternoon and said theat theere is some problem due to which theere is petrol leakage so require to change some parts. They changed it . After 3 days of servicing again theere is petrol leakage and more thean before.
Pls suggest now what i have to do. Should go theere again to make it repair????? Such a big company is stealing petrol from customers vehicle......Is it not shameful???????? Such a big company has such managers and mechanics who do not know how to treat withe customers and how to repairr vehicle... is it not shameful??????

Regards
Abhishek Jain
[protected]
Reg no GJ05GP8950
ENG NO OG4AB1086476
DEALERS NAME: PRIME MOTORS SURAT