[Resolved] Ubislate 7C+ — DEVICE DEFECT | |||
Hello sir, i'm Syed Hasan Ali Khan , from Hyderabad. [protected]. I purchased UBISLATE 7C+ EDGE, on[protected], mode of payment : ONLINE Payment. Transaction payment ID : PM3E955, IMEI : [protected] and i received my device sucessfully within 2 days of booking. and today[protected], My ubislate device is not working properly, as TOUCH is not at all working in the device , and i did RESET 3 times ,but still i'm facing the same TOUCH problem, and the device is completly new without any physical damage or internal problem, but the TOUCH is not working properly, and to complain regarding this issue i tryied calling on customer care number many times ,but there is a no response , now i'm very much angry on the customer service of this company. If my problem did'nt get solve within this week i gonna complain this issue in CONSUMER FORUM , against this company, so please do the needfull as soon as possible , i dont have the address of your SERVICE CENTER in HYDERABAD. My contact no : [protected], address : noorkhan bazar, sultanpura H,NO : 22-1-372/2, 1st floor, near : Amer manzil function hall. waiting for immediate response on this complain as early as possible, thanks & regards. SYED HASAN ALI KHAN [protected] [protected]@yahoo.com Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 14 Comments | |||
Comments
my too.my id is PM9A025A3BB6.dO SOMETHING.
that was my friend's id he has the same complaint.The id is PM9A025A3BB6.he and me resistered on same time.
Dera Syed,
Your query has been forwarded to concern department and issue will get resolved soon.
Regards
Datawind innovations.
Your query has been forwarded to concern department and issue will get resolved soon.
Regards
Datawind innovations.
I, N Siva Kumar serving in Army has been booked 20 months before for the AAKASH Tablet, but received recently on 22/06/2013. The device did not working properly the display screen was shaking and blinking continuously later the whole screen become black spotted and blurred then the device hangup I tried two to three times by resetting the device by reset option given in the back lid of the device the problem did not solved . I even not used the device a single day. Will the company did not check the product while despatching the customer.
Please do the needful I want to sent back to You please exchange a fresh piece to my address and also intimate to me how to desptch the product to your compliant cell or manufacturing unit.
Name of product- UBISLATE 7C+
IMEI NO - [protected]
My Contact address is as under :-
N Siva Kumar
529 ASC Bn
C/o 56 APO
[protected]@gmail.com
Please do the needful I want to sent back to You please exchange a fresh piece to my address and also intimate to me how to desptch the product to your compliant cell or manufacturing unit.
Name of product- UBISLATE 7C+
IMEI NO - [protected]
My Contact address is as under :-
N Siva Kumar
529 ASC Bn
C/o 56 APO
[protected]@gmail.com
Dear siva2875,
Kinly share your contact details and your matter will get resolved ASAP.
Regards,
Datawind Innovations.
Kinly share your contact details and your matter will get resolved ASAP.
Regards,
Datawind Innovations.
Dear Hasan,
Your issue has been already resolved from our side. For issues with usage of the device please call our Technical Support Helpline at [protected] or email at [protected]@datawind.com .
Regards
Datawind Innovations.
Your issue has been already resolved from our side. For issues with usage of the device please call our Technical Support Helpline at [protected] or email at [protected]@datawind.com .
Regards
Datawind Innovations.
Dear sir
I already sent an email regardig this Tablet IMEI No [protected] that the device is not working properly its hang up every 5 to 10 min the display screen blinking like a wave motion then the whole screen blurred and black spotted suddenly it hang up, but you people are mentioning that any issues regarding this device contact this id. You are not giving any solution to the problem that I mentioned. will you return back the product and issue a new one. Because I did not used the device even a day. I received on 22 Jun 2013. 23rd is Sunday, and I mailed you on 24th Jun 2013. Please look the matter seriously and intimate me to in which address iwill return the product.
Yours sincierly
N Siva Kumar
[protected]@gmail.com
I already sent an email regardig this Tablet IMEI No [protected] that the device is not working properly its hang up every 5 to 10 min the display screen blinking like a wave motion then the whole screen blurred and black spotted suddenly it hang up, but you people are mentioning that any issues regarding this device contact this id. You are not giving any solution to the problem that I mentioned. will you return back the product and issue a new one. Because I did not used the device even a day. I received on 22 Jun 2013. 23rd is Sunday, and I mailed you on 24th Jun 2013. Please look the matter seriously and intimate me to in which address iwill return the product.
Yours sincierly
N Siva Kumar
[protected]@gmail.com
Dear Sir
Inspite of repeat request regarding the faulty tablet despatched by you, you are not showing any interest to rectify the problem of the consumer
Name of Product : UBISLATE 7C+
IMEI NO - [protected]
Date of Despatch : 19 Jun 2013
Date of Receipt : 22 Jun 2013
Date of Complaint : 24 Jun 2013
Contact No : [protected]
Email id : [protected]@gmail.com
Name of Consumer : N Siva Kumar
Address : 529 ASC BAttalion, C Coy C/o 56 APO, Land Mark Mamun Cantt, City- Pathankot
Please try to rectify the problem
Inspite of repeat request regarding the faulty tablet despatched by you, you are not showing any interest to rectify the problem of the consumer
Name of Product : UBISLATE 7C+
IMEI NO - [protected]
Date of Despatch : 19 Jun 2013
Date of Receipt : 22 Jun 2013
Date of Complaint : 24 Jun 2013
Contact No : [protected]
Email id : [protected]@gmail.com
Name of Consumer : N Siva Kumar
Address : 529 ASC BAttalion, C Coy C/o 56 APO, Land Mark Mamun Cantt, City- Pathankot
Please try to rectify the problem
Dear HASAN ALI khan,
Your issue has been resolved by our technical team.For any query in future kindly contact our technival team[protected].
Regards,
Datawind Innovations.
Your issue has been resolved by our technical team.For any query in future kindly contact our technival team[protected].
Regards,
Datawind Innovations.
Dear siva2875,
Thanks for sharing your details.Your query has been forwarded to concern department and your issue will be resolved ASAP.
Regards,
Datawind Innovations.
Thanks for sharing your details.Your query has been forwarded to concern department and your issue will be resolved ASAP.
Regards,
Datawind Innovations.
Dear Sir
I am not getting any call from any concern department from datawind innovations team am a serving soldier i am not getting sufficient time for the issue regarding the faulty tablet. I am terribly up set by buying this tablet please give timely response to resolve the problem facing by me.
Thanking you
with regards
Siva
I am not getting any call from any concern department from datawind innovations team am a serving soldier i am not getting sufficient time for the issue regarding the faulty tablet. I am terribly up set by buying this tablet please give timely response to resolve the problem facing by me.
Thanking you
with regards
Siva
Hello sir,
i am Apsar, from erode
I purchased UBISLATE 7C+ EDGE, on[protected], , IMEI : [protected] my complain no 135130
My ubislate device is not working properly, a white pach in center o f DISPLAY and TOUCH is not at all working in the device, and i did RESET, but still i'm facing the same TOUCH problem, and the device is completly new without any physical damage or internal problem, but the TOUCH is not working properly, and to complain regarding this issue i tryied calling on customer care number many times, but there is a no response, now i'm very much angry on the customer service of this company. so please do the needfull as soon as possible,
daily i called... . your staffs daily asking my imei number..name..mobile number.. but till no no response
daily saying with in 24 hours job sheet will mail but 10 days i waiting no mail or call from your side.
10 day i waiting for your mail...
i dont have the address of your SERVICE CENTER in tamil nadu My contact no : [protected],
MAIL id s.[protected]@gmail.com
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i am Apsar, from erode
I purchased UBISLATE 7C+ EDGE, on[protected], , IMEI : [protected] my complain no 135130
My ubislate device is not working properly, a white pach in center o f DISPLAY and TOUCH is not at all working in the device, and i did RESET, but still i'm facing the same TOUCH problem, and the device is completly new without any physical damage or internal problem, but the TOUCH is not working properly, and to complain regarding this issue i tryied calling on customer care number many times, but there is a no response, now i'm very much angry on the customer service of this company. so please do the needfull as soon as possible,
daily i called... . your staffs daily asking my imei number..name..mobile number.. but till no no response
daily saying with in 24 hours job sheet will mail but 10 days i waiting no mail or call from your side.
10 day i waiting for your mail...
i dont have the address of your SERVICE CENTER in tamil nadu My contact no : [protected],
MAIL id s.[protected]@gmail.com
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Ubislate 7c+ — it isn't delivered yet.
My ubislet 7c+ booking id is PME9EDB6D0E2.I booked it 28th january 2013,but i didn't get it's delivery and other news about it yet.