[Resolved]  Uninor — False Advertiesment

Address:

South 24 Parganas, West Bengal

My Name is Melsmin Baral, My mobile numbers are [protected] & [protected].
I recharge Rs.97 for my both mobile numbers. For Rs. 97/- pack Uninor offer 1000 minute Uninor to Uninor, and 300 minute Uninor to others, in there advertisement.

So I recharge some Rs. of 97/- for my both mobiles. But I see that when I call to another number after 6 Pm. there are no connections. So I call to Customer care at 20:41 pm on 27/09/2011 and talk to Customer care representative Mr. Soumitra Bose to solve my problem, he said me that the offer could not be applicable 6 pm. to 10 pm. then I told him that there are no disclaimer in company advertisement, but he told that, this is company rules, then I told him to lunch a complain and send me the complain docket number, then he told me, for this problem he has no authorization for lunch the complain, then he forward the call to Mr. Debasis Biswas, he also said me the same, and forward the call to Mr. Prianku Mondal, he also said me the same as above.

So I want to lunch a complain. I send an advertisement copy of the company with an attachment.

please find the attachment.

Thanking you
with regards

Melsmin Baral

From : Santoshpur Govt. Colony, Block-New, P.S.-Maheshtala, Kolkata-700142.
Dated : 27/09/2011