Submit Complaint
Questions
Home
     
 

Uninor online Recharge - failed to recharge & charges not yet credited

 
2 Reviews
  rodi.anu on Jul 22, 2011
Following are my transaction made on 22 july 2011 through Paytm.com web portal, which in turn uses SBI payment Gateway. I have logged into Paytm.com and try recharging my mobile no. 8291044216, through their online payment gateway. PayTm.com is an online service provider under the Times group. Their immediate parent is Times of money. Till date i could not able to retrieve my value of transaction, moreover, their telephone no.022-30989600 is found to be invalid. So it is becoming very difficult to trace them. Please help me.

Your transaction details are:

Order Number : 2842436
Registered User : 8291044216
Mobile Operator : Uninor
Mobile Number : 8291044216
Recharge Amount : 198.0
Payment Mode : Net Banking (State Bank of India )
Transaction Date: 22-Jul-2011 10:40:03 AM IST
1 Comment

Comments

May 22, 2012 by
shweta_phiske  
 
I called to france on 19th may 2012, the actual call rates of uninor for france is 7 rs/min, but they charged 55Rs/min, so 165 Rs was detected from my account . when i made complaint, they took my complaint & given me complaint No, they said they will solve this problem within 2-3 days & my money will be refund but i got the call from uninor & they told me that they cann't refund money & they can't solve this probelm, it is not possible .
without my any permission they closed the complaint & sent me SMS that problem has been resolved with comments dear customer with you over the phone ..No issue found .. Now customer care no from my mobile will not connect to them, they deactivated my No . So plzzz help me in resolving this problem. And the customer care executives who is taken my complaint speaks very roughly with me.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good) No Rating
    Attach photos (optional) 
    Spell Check

    Contact Information

     
       
       
         
     
    Already a Consumer Complaints member? Log in now.
    Username:
    E-mail address:
    Password:
    Code:
    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.
    Not a member of Consumer Complaints? Register now.
    E-mail address:
    Password:
    Forgot your password?
    E-mail address:
    Back
    Loading, please wait...
    Your password has been sent to the specified email address. Log in
    or connect with Facebook
    Enter Username