[Resolved]  UniverCell — rate difference

Address:Karnataka

Im one of the regular customer o[censored]nivercell and i had purchased more than 3 mobiles in Univercell and i always recommends my friends also to purchase mobile in Univercell.
Currently I had planned to puchase Iball Andi 4.5Q in "Ashada Ardha offer". I got quote of Rs4500 for the mobile in Indranagar branch and Rs 4200 in gandhi bazzar branch. Since i was residing near Jalahalli cross, i planed to purchace the same in Jallahalli cross branch itself. So when i had went over to purchse, i got a suprise that thet inf the price of the mobile is 8K (after 50% discount). The current MRP of the itself <7K. On enquiry, the sales person told that From MRP in the box, 50% discount will be applicable and he challenge us that no univercell branch can quote this amount of Rs.4200 (even without enquiring) . We (customers) are not here to cheat any one. If the sales person is really intrested & customer friendly , he could have contacted their senior or other branch for the exact rate . But he was just not listening . How come the rates are getting different from one area to other ( within 10Km range in same city). How you are going to justify the customers with this type of attitude and customer service ??? and how come the rate difference will be so high ??? . If some body who were not aware of the actual rates come to this branch, then he would be an prey for them.
Actually we had planned to purchase 3 mobile of the same model and after facing this incident, we are really sorry to say....We dont trust U any more.
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Aug 14, 2020
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    No.16/352,B1, Eramanigalath Complex, Opp Holy Mary Church, Muvattupuzha, Ernakulam, Kerala, India - 686661
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