[Resolved]  Universal Sompo General Insurance Co. Ltd. — insurance amount not refunding

Address:Ranchi, Jharkhand

sir/madma
i purchased a new 10 wheeler truck (no- jh 19 a 1400 ) this year, it met with an accident on 17/05/2010, the vehical was insured to universal sompo general insurance co. ltd. policy no.- 2315/50415595/00/000. after the accident it was given for the claim (claim no - CL[protected]. we have submitted an estimated bill of rs 2,00,000 as the damage was huge and it was under repair for almost a month. but insurance company is paying just rs 32,000. it is saying that rest of the amount is not payable, we suffered a heavy loss which the company should pay even after producing legal bills and estimates. even it is not co-ordinating properly.
please look through the case, the contact surveyor for the universal sompo general insurance co ltd is mr. haneed bajaj( ph. no - [protected]), ranchi distt. jharkhand.
thank you
chandra dip tiwary
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Universal Sompo General Insurance Company Ltd. — insurance amount not refunding

1. I'd filed for a claim for a small accident that had happened to my car. Its more than 7 to 8 months still and i've ot got any response.
2. for the second time now for another small accident it is not paying the correct amount and making excuses that this scratch is not part of the current accident , that is not part of it, this scratch was already there etc. etc.
3. the call centere while filing for a claim is sleepy always...
4. asks for all original important documents which other insurance companies usually dont ask for....
universal sompo is not a good insurance company . always finds excuses to not pay the amount or pay the full amount...
Dear Sir,

The Scorpio No.OR-02-AP-9000 met with an accident on 16/09/2010 in Bhubaneswar, the vehicle was insured to Universal Sompo General Insurance co. ltd. Policy no.-2311/50706540/00/000. I have given the vehicle for service in one of the Authorized and reputed Mahindra service centre that is Utkal Automobiles, Mancheswar Ind. Estate, Bhubaneswar, Orissa on 18/09/2010.After finishing the Service, the contact surveyor for the universal sompo general insurance co ltd is Mr. Neura is telling that I am busy now, I will go to tomorrow for final stage to take photo of vehicle. I can’t believe that "IS IT SO".


Please look through the case, the contact surveyor for the universal sompo general insurance co ltd is Mr. Neura (Ph. no - [protected]), Bhubaneswar, Khurda District



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