Comments
I am your kolkata customer using usha brita Digital online watergard, from march 08,
I had procured in march 08, At the time of procurement your sales persons told service person will
visit us after sixth month for free servicing. But, unfortunately nobody did not contact me.
I am sting at 424 Prince Anwar Saha Road flat no -E 4, Kolkata -700045. Opposite of south city.
I shall be very glad if you Kingly send a service person for free servicing.
My contact no is [protected]
Kindly give local service center address.
Mr. Sumantra Basu.
I had procured in march 08, At the time of procurement your sales persons told service person will
visit us after sixth month for free servicing. But, unfortunately nobody did not contact me.
I am sting at 424 Prince Anwar Saha Road flat no -E 4, Kolkata -700045. Opposite of south city.
I shall be very glad if you Kingly send a service person for free servicing.
My contact no is [protected]
Kindly give local service center address.
Mr. Sumantra Basu.
I am your kolkata customer using usha brita Digital online watergard, from march 08,
I had procured in march 08, At the time of procurement your sales persons told service person will
visit us after sixth month for free servicing. But, unfortunately nobody did not contact me.
I am sting at 424 Prince Anwar Saha Road flat no -E 4, Kolkata -700045. Opposite of south city.
I shall be very glad if you Kingly send a service person for free servicing.
My contact no is [protected]
Kindly give local service center address.
Mr. Sumantra Basu.
I had procured in march 08, At the time of procurement your sales persons told service person will
visit us after sixth month for free servicing. But, unfortunately nobody did not contact me.
I am sting at 424 Prince Anwar Saha Road flat no -E 4, Kolkata -700045. Opposite of south city.
I shall be very glad if you Kingly send a service person for free servicing.
My contact no is [protected]
Kindly give local service center address.
Mr. Sumantra Basu.
I am your kolkata customer using usha brita Digital online watergard, from march 08,
I had procured in march 08, At the time of procurement your sales persons told service person will
visit us after sixth month for free servicing. But, unfortunately nobody did not contact me.
I am sting at 424 Prince Anwar Saha Road flat no -E 4, Kolkata -700045. Opposite of south city.
I shall be very glad if you Kingly send a service person for free servicing.
My contact no is [protected]
Kindly give local service center address.
Mr. Sumantra Basu.
I had procured in march 08, At the time of procurement your sales persons told service person will
visit us after sixth month for free servicing. But, unfortunately nobody did not contact me.
I am sting at 424 Prince Anwar Saha Road flat no -E 4, Kolkata -700045. Opposite of south city.
I shall be very glad if you Kingly send a service person for free servicing.
My contact no is [protected]
Kindly give local service center address.
Mr. Sumantra Basu.
I have not been able to find complaint no o[censored]sha Brita Water Purifier ( storage Type) in Lucknow UP.I have to get the filter checked, the water is leaking form filter.My address:
18/439 Indira Nagar, Lucknow
Pin 226016
Mob: [protected]
Thanking you.
Ajay Shankar
18/439 Indira Nagar, Lucknow
Pin 226016
Mob: [protected]
Thanking you.
Ajay Shankar
Dated: 21ST December 2009
The Customer Service Manager
Usha Shriram Enterprises Pvt. Ltd.,
Block A, DDA Commercial Complex,
Ring Road,
Naraina,
New Delhi – 110 028
Ref: Annual Maintenance Contract Receipt No.[protected]/2777
Sub: Service Complaint
Sir,
Kindly note that the subject Annual Maintenance was established on 23.11.2009 by your counterpart at Kolkata (copy enclosed).
However, I regret to inform that till date inspite of repeated service calls made to the Kolkata representatives Mr. P. Bhattacharya –[protected] and Mr. Kumar Singha –[protected] have gone in vain since your representatives did not even bother to visit us our give a courtesy call explaining their problem. I had made several calls to them and was just informed to call back later since they being busy in meetings. Is this customer service provided to clients or what is actual meaning behind making annual service contracts??
Would appreciate your immediate response or I will be required to seek alternate measures to address my service right. In case, of not being able to provide any such service, kindly instruct your Kolkata counterpart to refund the sum of Rs.1988/- along with interest with immediate effect.
Awaiting your line of action and clarification.
Regards,
R. SRINIVASAN
SUBHAS NAGAR HOUSING COMPLEX
BLOCK D1, FLAT NO.301,
161D, JANNAGAR ROAD,
RISHRA 712 249, HOOGHLY
MOBILE:[protected] /[protected]
The Customer Service Manager
Usha Shriram Enterprises Pvt. Ltd.,
Block A, DDA Commercial Complex,
Ring Road,
Naraina,
New Delhi – 110 028
Ref: Annual Maintenance Contract Receipt No.[protected]/2777
Sub: Service Complaint
Sir,
Kindly note that the subject Annual Maintenance was established on 23.11.2009 by your counterpart at Kolkata (copy enclosed).
However, I regret to inform that till date inspite of repeated service calls made to the Kolkata representatives Mr. P. Bhattacharya –[protected] and Mr. Kumar Singha –[protected] have gone in vain since your representatives did not even bother to visit us our give a courtesy call explaining their problem. I had made several calls to them and was just informed to call back later since they being busy in meetings. Is this customer service provided to clients or what is actual meaning behind making annual service contracts??
Would appreciate your immediate response or I will be required to seek alternate measures to address my service right. In case, of not being able to provide any such service, kindly instruct your Kolkata counterpart to refund the sum of Rs.1988/- along with interest with immediate effect.
Awaiting your line of action and clarification.
Regards,
R. SRINIVASAN
SUBHAS NAGAR HOUSING COMPLEX
BLOCK D1, FLAT NO.301,
161D, JANNAGAR ROAD,
RISHRA 712 249, HOOGHLY
MOBILE:[protected] /[protected]
USHA BRITA WATERGUARD (MAX)-23 LTR
1. I have a booked USHA BRITA WATERGUARD (MAX)-23 LTR on 24 Nov 2009 at Pragati Maidan Trade Fair vide your Advance Receipt No. KJ/452. The Same has been delivered on 26 Nov 2009 by Mr. Vinod vide Order No. KJ/1512, the Water Guard(MAX) Model No. SS1724T, Sr. No. BS2910112.
2. After few days the machine is not working properly. I have complained at Govindpuri, Kalkaji office but they told me that the complained may please be registered at our Customer Centre Telephone No.[protected]. I have complained at your Customer Center vide Complained No. OS/90 on 11 Nov 2009 at 0945am and she told me that before 48 hour our representative will be repaired your purify Machine. After 72 Hour has been elapsed, I have again contact your customer care centre and the lady told me that I checked and ring back to you. The lady ring back and told me that our representative will be attend today before 1600Hrs and she give me Mr Babloo Goswami No. [protected] for any further query. I try to contact Mr. Babloo Goswami two times but I did not contact because he was busy with some conference. I again contact the Customer care centre after 1600 hours that your representative has not been reached my residence. The lady told me that I checked and ring back to you. The lady ring back and told me that our representative will be attend today after one hour. Ultimately on 15 Nov 2009 your representative Mr. Sumit reached at 2000 hours and he repaired the Machine and the same functioning smoothly. After 2100 hours I have checked on the same day same problem has been raised.
3. Next day .i.e. 16 Nov 2006 I again contact to your Customer Care Centre and told the lady that my above purifier may please be replaced immediately. She told me that all the senior officer has gone to Khajurao for conference I can not help you. Coming Saturday (19 Nov 2009) they will be back and they will be decided.
4. In this regard, I have contacted your following Staff :-
(a) Mr. Manish Kapur ([protected]) three times
(b) Ms priyanka ([protected] &[protected] twenty times
(c) Mr. Vijay ([protected]) five times
(d) ([protected]) two times for Bablu goswami
(e) Mr. Sumit
5. It is requested that my above mentioned machine was not repaired or replaced till date. It is, therefore, I humbly requested that please solve my problem as early as possible.
Thanking you,
JC DAS
B-351-B, Block-B
SECTOR-19,
NOIDA, Distt-GB Nagar
U.P.-201301
Mobile No. [protected]
1. I have a booked USHA BRITA WATERGUARD (MAX)-23 LTR on 24 Nov 2009 at Pragati Maidan Trade Fair vide your Advance Receipt No. KJ/452. The Same has been delivered on 26 Nov 2009 by Mr. Vinod vide Order No. KJ/1512, the Water Guard(MAX) Model No. SS1724T, Sr. No. BS2910112.
2. After few days the machine is not working properly. I have complained at Govindpuri, Kalkaji office but they told me that the complained may please be registered at our Customer Centre Telephone No.[protected]. I have complained at your Customer Center vide Complained No. OS/90 on 11 Nov 2009 at 0945am and she told me that before 48 hour our representative will be repaired your purify Machine. After 72 Hour has been elapsed, I have again contact your customer care centre and the lady told me that I checked and ring back to you. The lady ring back and told me that our representative will be attend today before 1600Hrs and she give me Mr Babloo Goswami No. [protected] for any further query. I try to contact Mr. Babloo Goswami two times but I did not contact because he was busy with some conference. I again contact the Customer care centre after 1600 hours that your representative has not been reached my residence. The lady told me that I checked and ring back to you. The lady ring back and told me that our representative will be attend today after one hour. Ultimately on 15 Nov 2009 your representative Mr. Sumit reached at 2000 hours and he repaired the Machine and the same functioning smoothly. After 2100 hours I have checked on the same day same problem has been raised.
3. Next day .i.e. 16 Nov 2006 I again contact to your Customer Care Centre and told the lady that my above purifier may please be replaced immediately. She told me that all the senior officer has gone to Khajurao for conference I can not help you. Coming Saturday (19 Nov 2009) they will be back and they will be decided.
4. In this regard, I have contacted your following Staff :-
(a) Mr. Manish Kapur ([protected]) three times
(b) Ms priyanka ([protected] &[protected] twenty times
(c) Mr. Vijay ([protected]) five times
(d) ([protected]) two times for Bablu goswami
(e) Mr. Sumit
5. It is requested that my above mentioned machine was not repaired or replaced till date. It is, therefore, I humbly requested that please solve my problem as early as possible.
Thanking you,
JC DAS
B-351-B, Block-B
SECTOR-19,
NOIDA, Distt-GB Nagar
U.P.-201301
Mobile No. [protected]
I want details of service centres in u.p. Because i want my filter to be changed cell no is [protected]
I AM FROM PUNJAB MY HOME ADDRESS IS 296-B SHER SINGH COLONY MAST. GURBANTA SINGH MARG JALANDHAR, ON DATED 23.10.2009 MR.SUNEEL SHARMA REPRESENTATIVE IN USHA BRITA CHANGE MY CARTAGE OF FILTER. I HAD A.M.C. WITH SERVICE AGENCY AND MY A..M.C RECEIPT NO.074 DATED 23.10.2009. AFTER ONE AND HALF MONTH AGO THERE IS A PROBLEM OF LEAKAGE OF WATER IN WATER PUIRIFIER ARISE. I HAVE COMPLAIN DIRECTLY TO MR. SUNEEL SHARMA AT HIS MOBILE [protected], SEVERAL TIMES BUT TILL TODAY MY COMPLAIN NOT SOLVED
SIR PLS SOLVE MY COMPLAINT AS SOON AS POSSIBLE
THANKS
SIR PLS SOLVE MY COMPLAINT AS SOON AS POSSIBLE
THANKS
MY NAME IS GIVEN ABOVE. MY MOB. NO. IS [protected]. I HAD TAKE AMC FOR TWO YEARS AT A TIME. YOUR MAINTENANCE PEOPLE HAS NOT VISITED FOR ANY PREVENTIVE MAINTENANCE FOR LAS TWO YEARS, OTHER THAN DAY ON WHICH THEY HAVE COLLECTED THE AMC CHK. AND NOW AGAIN IT IS DUE AND YOUR PERSON CAME TO COLLECT THE CHK. WHEN I ASK YOUR REPRESENTATIVE ( MR VIJAY SAHA, UNDER DREAM ENTER PRISES IN BAGBAJAR, KOLKATA-3, OWNER NAME MS SUPARNA BANERJEE) REGARDING THIS LAPSE, HE SAID THAT HE DOES NOT KNOW ANY THING ABOUT IT. i NEED A PROPER REPLY WITHIN 7 DAYS OTHERWISE I WILL TAKE UP THIS CASE TO CONSUMER FORUM.
REGARDS,
R.P.CHATTERJEE, TULIKA APT, FLAT- NO C-3, BD-187, KAMAL PARK, KESTOPUR, KOLKATA-101.
REGARDS,
R.P.CHATTERJEE, TULIKA APT, FLAT- NO C-3, BD-187, KAMAL PARK, KESTOPUR, KOLKATA-101.
With regrett to inform you that I bought a Usha Brita (Water Guard) on 07.06.2009 through Yash Shree MNarketting at D-95, New Govind pura, Parvana Rad, Delhi-110051 vide receipt No. 164 dated 07.06.2009. I am trying to last 2/3 days on above mentioned dealer Phones No.[protected], [protected] & [protected] but I not getting any response on this telephones numbers. My water gruard is troubling me last one week. Water guard is not fiter the water. Therefore my family facing too much difficulties for drinking water. Now my humbly request that you change change my water guard with immediate effect. If I will not get any response to your side, then I will take help to Consumer Forum for solve my problem.
Ramesh Kumar,
C-293 Secotr-22 Noida, (In front of ESI Hospital)
M [protected]
Ramesh Kumar,
C-293 Secotr-22 Noida, (In front of ESI Hospital)
M [protected]
I am your Delhi customer and using USHA BRITA-DIGITAL water purifier for the last 4 years and taking AMC of the said machine for the last 3 years. But for the last 1 months we are unable to drink the water of this purifier, as the purified show the Services M .
I have complained several time to your Local Delhi office authorities but till date we have not get any solution. Also unable to contact Mr. Vishal of your Delhi office.
Please look into the matter and sort out our problem immediately. My Cell No is [protected]
regards,
Sachin
D-2, Acharya Niketan, Mayur Vihar Ph-I,
Delhi
I have complained several time to your Local Delhi office authorities but till date we have not get any solution. Also unable to contact Mr. Vishal of your Delhi office.
Please look into the matter and sort out our problem immediately. My Cell No is [protected]
regards,
Sachin
D-2, Acharya Niketan, Mayur Vihar Ph-I,
Delhi
I am not getting service
usha brita water purification system — maintenance problem & send the local kolkata address
sir,I have bought an water purification system on 3rd April 2010, my water purification is not working properly as water is not collected in the lower container.
hence give us any local address for attain my complain with an immidiate effect.
After sales service o[censored]sha brita water purifier is sub-standard.
Water is a precious commodity, wherein service standards shall have to be top-class.
Consumers beware of buying usha brita water purifier, where one has to repent later on.
TD Asija
Delhi
Water is a precious commodity, wherein service standards shall have to be top-class.
Consumers beware of buying usha brita water purifier, where one has to repent later on.
TD Asija
Delhi
Usha Brita Helpline No. for North India :[protected], email : [protected]@usha.in
Usha Brita Toll Free No. :[protected], email : [protected]@usha.in
water puririer kharab hai
sita devi
buxipur :arya kanya intar calleg south gate.
gorakhpur, 27305
mo-[protected]
sita devi
buxipur :arya kanya intar calleg south gate.
gorakhpur, 27305
mo-[protected]
Dear sir,
I purchase a (USHA BRITA RO Aqurius) waterguard but I am not satisfied your service. In my waterguard lots of problem then I complain in your customer care but your services not provided us if my problem are not solved immediately then I complain in consumer forum. so, plz contact me immediately.
Name- Hari bansh Ram
Adress- Bichhiya jungle tulsi ram P.A.C camp Ramlila maidan Gorakhpur (U.P)
MO. NO. [protected], [protected]
I purchase a (USHA BRITA RO Aqurius) waterguard but I am not satisfied your service. In my waterguard lots of problem then I complain in your customer care but your services not provided us if my problem are not solved immediately then I complain in consumer forum. so, plz contact me immediately.
Name- Hari bansh Ram
Adress- Bichhiya jungle tulsi ram P.A.C camp Ramlila maidan Gorakhpur (U.P)
MO. NO. [protected], [protected]
I am having your online digital machine and its switch is not working. I have complaint so many times to your varanasi center but they are not attending the complaint.Your after sales service is poor and I don't think than any body will recommend your product and reputation of your company is also going down. Please put your whole effort on the after sale service to improve your sale.I am Ravi Gupta living in Varanasi my address is as under-
Ravi Gupta
Qr, No. 305-B
DLW Colony
DLW, Varanasi.
Mob.[protected]
Ravi Gupta
Qr, No. 305-B
DLW Colony
DLW, Varanasi.
Mob.[protected]
im looking for the service numbers for usha brita water purifier.
The system has not been working for sometime now n it has been a little over a year that i had purchased it. There were no visits from any of your engineers during this time. My contact number is [protected]. Please let mw know asap how i can get the system repaired.