| Address: | East Delhi, Delhi |
Dear sir, I am compelled to register a complain based on following reasons. First of all it is a general phenomenon that cyl booking through phone call is impossible the same is never picked on ringing and then it is found engaged. however could book through 24 hrs booking dial no vide order no 8981 dated 14/07/2011 and a cylinder was delivered home on dated 19/07/2011 received by my old father at home. TILL HERE WE WERE ALL HAPPY FINDING A SOLUTION OF BOOKING GAS CYLINDER.
BUT TONIGHT ON DATED 2/08/2011 WHEN WE WENT TO REPLACE THE RECEIVED CYLINDER WE WERE SHOCKED TO FIND THAT THERE WAS NO SEAL ON THE CAP AND THEREAFTER ON REMOVING THE CAP HEAVY LEAKAGE IS OBSERVED. THIS IS DANGEROUS, THE FAMILY COULD HAVE GOT KILLED IF THERE HAD BEEN LEAKAGE THROUGH CAP INITIALLY. THE CYLINDER IS ALSO FOUND LIGHT IN WEIGHT EVEN WITHOUT USE, WHICH CAN BE INSPECTED.
NOW I HAVE SERIOUS DOUBT ABOUT THE LEAKAGE AND SERVICES PROVIDED BY VERMA GAS AGENCY PERSONNEL COMING TO THE COLONY. THE CYLINDER IS KEPT IN THE BALCONY IN THE OPEN.NOW. IT IS THEREFORE REQUESTED FOR IMMEDIATE ATTENTION AND REPLACEMENT OF THE CYLINDER AND ASSURANCE THAT THIS TYPE OF INCIDENT IS NOT REPEATED IN FUTURE.
CAUTION IS IMPERATIVE. IMMEDIATE ATTENTION IS REQUIRED.
WAITING IN EARNESTNESS
SAGARNEEL BASU
B-53 URJA VIHAR MANDAWALI
PATPARGANJ
CONSUMER NO 05062
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