[Resolved]  Via.com — Air Ticket fare of Rs6007/- unauthorisedly debited on 6th Feb 12 at 11.22am without providing Air tickets

air ticket fare — debiting non-confirmed ticket fare.

Applied for one air ticket on 8/10/08 to travel from BHOPAL to MUMBAI by JET AIRWAYS sheduled to leave BHOPAL on 9/10/08 at 9.0AM.

Due to non-confirmation of seat, requested to cancel the ticket.

Now, it is found that an amount of Rs.6043.00 is debited to my debit card account
.

Please do the needful to reverse the same and credit the amount to my account

Regards

VALSAN.A

Hi Hitangshu,

We are replying on behalf of Via.com. Your booking was confirmed and mailed to you immediately after your booking but for some reason it was not delivered to you or may be landed on junk folder (please check if you have got it earlier). Anyway, we have send the ticket again to your mail id - [protected]@yahoo.com and your mobile no - [protected] (as given in booking details). For your convenience, we are giving your ticket details here also -
Delhi [DEL] to Kolkata [CCU] on 25/02/2012 via Kingfisher [IT-603] at 05:30 PM
return Journey Kolkata [CCU] to Delhi [DEL] on 28/02/2012 via SpiceJet [SG-608] at 07:15 AM

If you want to print this ticket, go to via.com, click on 'print ticket', put your transaction id - FMN0JW4BRDT and get the ticket printed.

We are happy to serve you sir. For further queries or any grievance, please call us at[protected] or if you are not able to call, please send your details (FMN no.) to [protected]@via.com. We promise to answer your queries even faster. As you can understand, it is highly difficult for us to scan the whole web space and find your grievance on other site and solve that. Thanks for your booking on Via.com. Have a Safe Journey.

I have purchased 2 air coupons worth of 2999/- each tagged under 'Fly Anywhere in India'. But when i am trying to use them in VIA.com flight reservation system, it doesn't even show a single flight option. And i get below mentioned message:

"Sorry we are unable to find flights for the date entered"

So either VIA.com is fooling customers or they don't have enough strategy/infrastructure to facilitate what they offer through online advertising. I have tried calling CUSTOMER CARE as well and customer care guy is guiding to drop an email at [protected]@via.com and they should do something. :)

NOTE: Under this offer, the reservation has to be done at least a week in advance so knowing time lines as per the T&C i wanted to fly on March 6th and because of VIA.com inability to handle their own offers i will have to move my date from March 6th to X, Yand Z date and in turn i shall also accept their apologies and SORRY.

Regards,
Manish Singh
mk.[protected]@gmail.com
+[protected]

INCREDIBLE BUT TRUTH - PLEASE HELP WHAT S THIS ALL ABOUT I FIND A FLIGHT AT 70 E - confirmed with conversion fee of 3, 5 E - pay 73, 50 EURO - when payment goes trought comes out at about 345 E - this is not possible I have not this money - you have to cancel this transaction immediately - or get back to me with confirmation that only 70E will be collected from my VISA CARD - this cannot be a set up ... - hope to read or talk to you very soon - PLEASE help am retired lady living on low budget DO YOUR UTMOST -this is very bad for my heart condition !!! LUCIENNE CLINCKERS CANNES - this was 30 mn ago ... my message with complaint blocked and suppose you never received it in between - very urgent - CANCEL THIS TRANSACTION now PLEASE - VERY IMPORTANT - namaste