[Resolved]  Via.com — Cheated By Via.com

Address:

Karnataka

Hi,

I bought 2 coupons for flight booking from via.com, which they have mentioned that i can book the flight for 2999/- within 1year from the mentioned list. They also mentioned that they will give me the flight within the mentioned time slot (Eg: 12pm-5pm). I booked the flight for afternoon time slot(i.e. 12pm-5pm), but they gave me flight after 5pm. When I called them and asked to change or cancel, then they mentioned any booking made can't be modified/cancelled. They have mentioned the same on the site, but they have also mentioned on the site clearly that they will give the flight within the selected time slot, else they'll return the cash. Now, when I told them the same, even then they are saying it can't be changed and I need to travel with the late flight. But, I can't travel from the evening flight. My 3000/- is total waste and the other coupon which I have purchased that also I think will be wasted like this as they don't give the flight booking within the customer selected time slot.

Regards,
Shivani Chopra