[Resolved]  Vichare Courier — RUDE AND ARROGANT

I HAD CALLED THEM AT 9 AM FOR A COURIER SAME DAY PICKUP AND THE LADY SAID IT WILL HAPPEN AT 6 PM . I CHECKED AND SAID IF IT COMES EARLEIR IT WONT BE READY BUT SHE SAID THAT 6 PM IS PICKUP. AT 3 30 PM I OPEN THE DOOR TO SEE THE COURIER MAN STANDING THERE. I SAID JUST GIVE ME A MINUTE ILL PUT IT IN THE ENVELOPE. HE SAID IF ITS NOT READY GO DELIVER TO THE SHOP WHICH IS THEIR PICKUP POINT.
WHATS THE IDEA OF A COURIER HOME PICKUP IF THEY REFUSE TO WAIT FOR 2 SECONDS TO TAKE THE ENVELOPE.
SO I CALLED THEIR BRANCH OFFICE TO COMPLAIN BUT INSTEAD OF CUSTOMER COMES FIRST I GET A RUDE AND HIGHLY UNEDUCATED BRANCH MANAGER SCREAMING ON THE PHONE.
FORGET THIS CO...THEY WILL NEVER LAST BASED ON THEIR ATTITUDE.
ANYBODY CAN MASTER A COURIER SERVICE.
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Aug 13, 2020
Complaint marked as Resolved 
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IMPORTANT ENVELOPE — NOT READY TO DELIVER

My Name is Anoop Singh and i work with idea cellular Ltd as Retention Head Gujarat. Yesterdey i have received a call from blue dart for a delivery but as my job is of movement nature, i am not always present at office. When i enquired blue dart has refused for picking up from office. I have spoken to Preeti on phone No[protected] . I requested her that pls deliver at my office today and she directly refused to deliver as the shipment has gone so not possible today . I request to pls deliver today as its urgent . My Expectation is very high with blue dart and you people have far better service.

mY AIR WAY BILL NO-[protected]

Anoop Singh
Idea Cellular Ltd.

poonam courier — not delivering good for more than 3 days

i had to receive a document from gondal naer rajkot i had choosed poonam courior but till date i have not received the documents which made me a loss of 2000 rupees
Our company is having accunt with vichare Courier . We send one courier on 9th June 2011 but till today 16.6.11 it is not yet reach to our client office that is at Santacruz. Mahim Office Lady is to rude. She dont have any idea every time she is saying that i will check out with branch & Santacruz branch vaishali is there her statement is also same for my questions. I dont know from Mahi to Santracruz vichare courier is taking 8 days for delivered on document. its happening so many times. I dont know when our courier will delivered in our vendor place.
HI! WE HAVE AN A/C.UNDER A NAME OF MAIMOON STEEL TRADERS.WE R REGISTERED AT THANE, NAUPADA BRANCH, SINCE 1 YEAR..
IT WAS A GREAT YEAR WORKING WITH U GUYS, ...
UNTIL TODAY... WHEN WE WERE VERY POLITELY TOLD BY...MR. MALPE...(BRANCH MANAGER O[censored]R NAUPADA BRANCH)..., , , , .THAT IT WUD B EASIER TO DISCONTINUE THE SERVICES THEN SEND A PICK -UP BOY...WHICH HE HAS BEEN PROMISING SINCE LAST 3 WORKING DAYS(IT WAS 2 DAYS BEFORE DIWALI STARTED.I.E MONDAY THE 24TH ) OUR DIWALI GREETING COURIERS /ALSO SUM IMPORTANT LETTERS.R STILL PENDING.
I FEEL ..MAY BE OUR CONTRACT SIZE WAS NOT SO BIG THAT WE R GIVEN THIS COLD SHOULDER TREATMENT...
BEST OF LUCK WITH MR. MALPE AND UR MARKETING PEOPLE WHO HAD CONVINCED US TO DISCONTINUE THE SERVICES WITH ..POONAM COURIERS.. ASSURING US OF BETTER SERVICES...
very bad service. staff are very rude.
Very bad service. Very rude and arrogant staff and unwilling to consider any view other than their own. They even throw tantrums in the building in which they come to deliver the post.

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