[Resolved]  Videocon 32 Inches LCD — NO SOUND OUTPUT IN THE TV

HI
WE HAVE BOUGHT A NEW LCD FROM BIGBAZAAR - 32INCHES ON 27TH JAN (Delivery date but the bill date is 10th JAN 09), IT STARTED GIVING US PROBLEM WITH THE SOUND OUTPUT IN JAN ON THE DAY WE SWITCHED IT ON BUT WE THOUGHT IT MIGHT BE THE CABLE THAT MIGHT CAUSING IT TO FLUCTUATE ON SOUND. BUT IT HAPPENED WITH THE DVD ALSO AND THIS WAS ON TI.LL APRIL 5TH WHEN THE SOUND OUTPUT WENT OUT COMPELTELY.

SO WE HAVE MADE A COMPLAIN AND THE EXECUTIVE GAVE US A COMPLAIN NO WITH A PROMISE THAT THE PROBLEM WOULD BE FIXED WITH 24 HRS AND THE NO IS GHA[protected] IT WAS REGISTERED ON 17TH APRIL 08, THE ENGINEERS CAME AND IDENTIFIED THE PROBLEM WITH THE SOUND CARD AND TOLD US THT NEEDS TO BE REPLACED AS THE LCD IS UNDER WARRANTY SO THEY HAVE TO DO IT BUT THEY ARE NOT COMING NOW AND WE KEEP CALLING EVERYDAY AND WE RECIEVE THE SAME ANSWER ABHI HEAD OFFICE SE AAYA NAHIN MADAM.

We dont know whether they are manufacturingn it or wHAT, But they never take care of calling us back and telling why its not done or anything ...this is really very serious worst of all i was recommending my frds to Buy Videocon but now i wud not even dare to look at the LCd in any of the showroom forget refering it.

We have never seem such problems ever, we have used LG, Godrej and philips in electronics BUT Videocon is worst and do they expect us to buy these LCD s like Potato buy it agar kharab hai toh fekh do but enko sahi kerne ko maat kaho

and over this there executive talk in such a bad manner when you remind them that aapne call nahin kiya yaa aapne engineer nahin bheja...