l have purchased videocon washing machine from kapoor electronics(AMBALA CANTT) ON 8TH FEB 2006.

THERE WAS SOME PROBLEM IN WASHING MACHINE & I HAVE CALLED UP SERVICE ENGINEER FROM AUTHORISED SERVICE CENTER (SUPER TECH- SERVICE ENGG MOBILE NO-09988855449)AT LUDHIANA.

HE SERVICE ENGINEER VISITED & HE TOLD THAT THERE IS SOME PROBLEM IN THE ELECTRONIC PANNEL, HE ADVISED US TO CHANGE IT, EARLIER HE TOLD THAT RS 4000/-, CHARGES WILL BE APPLICABLE FOR NEW ELECTRONIC PANNEL & 1 YEAR WARRANTY, SECONDLY AFTER FEW MINUTES HE CALLED UP & TOLD THAT RS3000/- & ALSO YOU HAVE TO GIVE OLD MACHINE, YST HE CALLED UP & TOLD THAT THE COMPANY WILL NOT GIVE ANY GAURANTEE, YOU TAKE THAT PANEL FROM ME & I WILL GIVE YOU 1 YEAR GAURANTEE.

I TOLD HIM TO PUT CO ORIGINAL PANEL & GIVE 1 YEAR GAURANTEE.

HE TOLD ME THAT COMPANY DOES NOT GIVE ANY GAURANEE, IF U TAKE FROM ME, I WILL GIVE U 1 YEAR GAURANTEE,

THAT MEANS THAT AFTER U PURCHASE ANY PRODUCT COMPANY DONT PROVIDE ANY SERVICES & AUTHORISED SERVICE CENTER BLACKMAIL THE CUSTOMER.

MY CUSTOMER COMPLAINT NO IS 5I0420810270010. WHICH I HAVE REGISTERED WITH THE COMPANY CUSTOMER CARE OF VIDEOCON.

PLEASE LOOK INTO THE MATTER & DO THE NEEDFULL.

MANJEET
09816477279.