[Resolved] Videocon Colour Television 5303r — Poor quality of repairs | |
I sent my set to an authorised service centre M/S Curewell Electronics in Shakarpur, Delhi, in early Sept 07 with the complaints mainly of - 1 Cannot tune channels as they keep on slipping over to the next channel 2 Front panel does not work along with the volume and channel buttons and other problems. The centre charged me Rs 1500/- for the work done. The work done was not satisfactory as the engineers could not rectify till date the Colour tint adjustment knob The size of the picture is not proper The sound increases perceptibly when the surround function is switched on As my remote is not working the centre had promised to provide me, though not obligatory, a new compatible remote and when it is recd they promised to send their engg to look into the my other complaints also. Although I kept on telling the Centre to rectify the problem and not wait for the remote as it was not obligatory on their part to provide me with one, they sent an engineer only after I contacted Videocon sometime in October - Complaint No is 400VA07J11005 dt [protected]. The above defects still exist.... Sir, this is really a very shoddy treatment and makes one wonder the basis on which Videocon selects and authorises its service centres. The Center did not even give me a receipt of charges or work done on a printed and proper format. Only a small slip was given. After following up with Mr Srikant of Videocon I have reached a dead end. It seems the authorised service centres are unable to handle the repairs. More have now cropped up. The picture has now started vanishing after the set runs for some time Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
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+91 73 5587 3558
+91 12 4671 0600
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14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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