[Resolved]  Videocon D2H — Delay in product DEMO

My mother purchased a Videocon fully automatic washing machine on Thursday from NEXT showroom in MI road Jaipur. We were promised that the engineer from Videocon would come to our place in 24 hours and fix the machine plus give us a demo on how to use the machine.

It's been 5 days since then and we are still waiting for the engineer to come to our place and fix the machine. Every time we call Videcon service centre asking for demo they give a false promise that it would happen by EOD.

Please can anyone help.