[Resolved] Videocon D2H — no customer service - purely harrassment | |
We bought a videocon washing machine which is fully automatic roughly around 8 year back.. we used it for few years and after which it started giving some problems... now till the date nobody at videocon has been able to help us out and it was purely a harrassment procedure which had happened with their different departments. How can they expect form a middle class family to buy such gadgets after every few yearss.. they have to give some repairs and maintenance services for which we are ready to pay.. they have simply raised their hands telling..they cant do anything.. INfact during such procedure they have made the machine unusable by breaking few other things.. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 321 Comments | |
Comments
I also purchase a videocon washing machine 2yrs back company guranted the item for 5yrs but it's having problems from the very 1st year of purchase and we have to complaint the coustmer care for minimum 25 times there after the machanic will come and check the machine. we had total 10 problems in 2nd yr and now we are complaning from last 4 months but there is no responce from the company and coustmer care are also not giving the reignol office adrress of the company.that company's products should be banned in india. Now in future i m not going to purchase this company product and will suggest everybody to pruchase.
mukul bansal
mukul bansal
Dear sir
I purchased a referigerator of videocon from m/s mahesh electronics, jwalapur, haridwar on 26/06/09. when i recieved that referigerator at my house i found that one of the leg support of referigerator is missing and door is loose. i immediately call the dealer and tell him about the problems. he says that he will send his person to look after the problem. but his person did not come even after 1 week. i called him number of times. his response was very poor. whenever i call him he says his person will reach at my house today. but nothing happen for one more week. later on i found that inside body of door is also cracked. on 12/07/09 he send his person from videocon. that person clearly says that videocon is not responsible for any of these defects so he cannot do anything. dealer is reponsible for all these defects. i again contact the dealer but his response was same. i demand to replace the referigerator as i have hardly used it for one week and it is full of defects: one leg support is missing, door is loose., inside body of door is cracked, dent on top right corner. but he says once used referigerator will not be replaced.
now i feel dealer has cheated me. Kindly look into this matter at the earliest. i want either replacement of referigerator or my money be refunded back to me. Kindly guide me what should i do?. should i go to consumer court against dealer ? where and how should i file my complaint please guide
With regards
Rohit kumar
I purchased a referigerator of videocon from m/s mahesh electronics, jwalapur, haridwar on 26/06/09. when i recieved that referigerator at my house i found that one of the leg support of referigerator is missing and door is loose. i immediately call the dealer and tell him about the problems. he says that he will send his person to look after the problem. but his person did not come even after 1 week. i called him number of times. his response was very poor. whenever i call him he says his person will reach at my house today. but nothing happen for one more week. later on i found that inside body of door is also cracked. on 12/07/09 he send his person from videocon. that person clearly says that videocon is not responsible for any of these defects so he cannot do anything. dealer is reponsible for all these defects. i again contact the dealer but his response was same. i demand to replace the referigerator as i have hardly used it for one week and it is full of defects: one leg support is missing, door is loose., inside body of door is cracked, dent on top right corner. but he says once used referigerator will not be replaced.
now i feel dealer has cheated me. Kindly look into this matter at the earliest. i want either replacement of referigerator or my money be refunded back to me. Kindly guide me what should i do?. should i go to consumer court against dealer ? where and how should i file my complaint please guide
With regards
Rohit kumar
> Complaint: Hi. I bought a 1.5 T Videocon AC (Model VA 1800ELZX, Sl. No.
> [protected]) from their dealer on April 30, 2004 for Rs. 16, 500. The dealer
> is of course now untraceable, shop closed, no response on telephone
> numbers. Videocon also never bothered to do the four quarterly checks they
> do in the first year. In any case, since the Ac was performing OK, I
> ignored their not bothering to visit and do the inspections. The doubts
> about the quality arose from the third year when the cooling quality
> deteriorated, and I could see substantial rusting in the parts. Then in
> the fourth year, I spent Rs. 1500 on getting gas refilled (which per the
> technician had to be done since the condenser coils were of very poor
> quality and tended to disintegrate and leak out the gas). Now, this fifth
> year, the AC refused to start. After 10 days of trying to contact Videocon
> (since they had againchanged service agents) I finally had luck contacting
> the service agent m/s Hitech Services (Shafi Mohammed [protected]), B-14,
> Sec 64, NOIDA. He sent his technician who told me that this time around
> the AC fan and blower have gone bad, gas will need to be filled again, and
> also rear heat exchanging condenser assembly will have to changed, at an
> estimated cost of Rs. 6000 plus. To which my response was that pls.
> understand, you are practically changing everything in this machine except
> for front condenser and compressor (which thankfully is OK, since it is a
> Hitachi compressor and not an inferiro quality Videocon product). Also, if
> I look at the money I am spending within a period of 5 years, it amounts
> to Rs. 16.5 + Rs. 1.5 + Rs. 6 = Rs. 24 Thousand. If I had Rs. 24 to spend,
> then in the first year itself I would have purchased a high end Hitachi or
> General AC for Rs. 24 K. Then they said defect is due to corrosive air in
> Noida, and my response was that I can show you huundreds of AC in and
> around my flat, which are even older, some of them are Videocon too, none
> of them has this kind of recurring issues and problems. Anyway, they said,
> what can I do, warranty is only for one year, so I dont have any recourse.
> Since I did nto have Rs. 20K to spend on gettign a new AC, I agreed to pay
> them Rs. 6125 to get it fixed, but asked them to put in good quality parts
> this time. To my surprise, instead of putting a hydrophilic rear condenser
> assembly (which they give on their new AC now) they put in a poor quality
> coil, which was anyways damaged, the fins were crushed. Their mechanic
> came and spent 2 hours trying to straighten them and said, this is no big
> deal, the AC will still run, I said, hey would you buy a new car if I just
> smash the roof ...in any case, the car will run smoothly, right? Anyways,
> they startd the AC for 5 minutes and showedme that it was working, and
> then left. Next day, when I operatd the AC, within 15 minutes it started
> giving burning smell so I switched it off and asked them to come and take
> a look at it. Now they tell me that the electric panel is damaged!!! This
> problem was not existing earlier when I gavce them the AC. At this rate,
> within a month or two, the two remaning components (the front condenser
> and compressor) will also go bad, and in effect, I will end up changing
> everything in the AC! In any case, it has been 3 days, I am still waiting
> for Hitech Services to fix my AC...maybe it will happen when the summer
> season is over!!
> I tried to complain to their Area Service Manager Ranjit Singh
> ([protected]) who twice said he was busy, and he never bothered to return
> the call. I do not think I am Videocon''s servant to keep on trying to
> reach their so busy and important officers. Videocon needs to understand
> that I am a consumer.
> The big joke is on me...last May I spent Rs. 1.5 K on gas refill, this
> year I spent in April Rs. 6, 125 = total Rs. 7625. The funny part is that
> Videocon is selling new AC via India times for Rs. 14.5 thousand. I have
> spent over half the cost of a new AC to get this junk fixed, yet Videocon
> is not bothered to at least acknowledge that the AC i was supplied was not
> of prime and acceptable quality. Now they say electrical PCB is faulty and I need to pay them another Rs. 3200 to get it fixed.
> Consequences : As mentioned above, the AC ended up costing me Rs. 27
> thousand within 5 years. And Videocon themselves sell new AC (with free
> delivery and installation) for Rs. 14.5 thousand.
> They need to acknowledge that they gave me inferior material, and they
> need to make amends. I AM NOT A FOOL TO SPEND Rs 27 THOUSAND FOR AN AC
> WHICH THEY SELL FOR 14 THOUSAND NOW. The need to make amends.
> Thanks.
> [protected]) from their dealer on April 30, 2004 for Rs. 16, 500. The dealer
> is of course now untraceable, shop closed, no response on telephone
> numbers. Videocon also never bothered to do the four quarterly checks they
> do in the first year. In any case, since the Ac was performing OK, I
> ignored their not bothering to visit and do the inspections. The doubts
> about the quality arose from the third year when the cooling quality
> deteriorated, and I could see substantial rusting in the parts. Then in
> the fourth year, I spent Rs. 1500 on getting gas refilled (which per the
> technician had to be done since the condenser coils were of very poor
> quality and tended to disintegrate and leak out the gas). Now, this fifth
> year, the AC refused to start. After 10 days of trying to contact Videocon
> (since they had againchanged service agents) I finally had luck contacting
> the service agent m/s Hitech Services (Shafi Mohammed [protected]), B-14,
> Sec 64, NOIDA. He sent his technician who told me that this time around
> the AC fan and blower have gone bad, gas will need to be filled again, and
> also rear heat exchanging condenser assembly will have to changed, at an
> estimated cost of Rs. 6000 plus. To which my response was that pls.
> understand, you are practically changing everything in this machine except
> for front condenser and compressor (which thankfully is OK, since it is a
> Hitachi compressor and not an inferiro quality Videocon product). Also, if
> I look at the money I am spending within a period of 5 years, it amounts
> to Rs. 16.5 + Rs. 1.5 + Rs. 6 = Rs. 24 Thousand. If I had Rs. 24 to spend,
> then in the first year itself I would have purchased a high end Hitachi or
> General AC for Rs. 24 K. Then they said defect is due to corrosive air in
> Noida, and my response was that I can show you huundreds of AC in and
> around my flat, which are even older, some of them are Videocon too, none
> of them has this kind of recurring issues and problems. Anyway, they said,
> what can I do, warranty is only for one year, so I dont have any recourse.
> Since I did nto have Rs. 20K to spend on gettign a new AC, I agreed to pay
> them Rs. 6125 to get it fixed, but asked them to put in good quality parts
> this time. To my surprise, instead of putting a hydrophilic rear condenser
> assembly (which they give on their new AC now) they put in a poor quality
> coil, which was anyways damaged, the fins were crushed. Their mechanic
> came and spent 2 hours trying to straighten them and said, this is no big
> deal, the AC will still run, I said, hey would you buy a new car if I just
> smash the roof ...in any case, the car will run smoothly, right? Anyways,
> they startd the AC for 5 minutes and showedme that it was working, and
> then left. Next day, when I operatd the AC, within 15 minutes it started
> giving burning smell so I switched it off and asked them to come and take
> a look at it. Now they tell me that the electric panel is damaged!!! This
> problem was not existing earlier when I gavce them the AC. At this rate,
> within a month or two, the two remaning components (the front condenser
> and compressor) will also go bad, and in effect, I will end up changing
> everything in the AC! In any case, it has been 3 days, I am still waiting
> for Hitech Services to fix my AC...maybe it will happen when the summer
> season is over!!
> I tried to complain to their Area Service Manager Ranjit Singh
> ([protected]) who twice said he was busy, and he never bothered to return
> the call. I do not think I am Videocon''s servant to keep on trying to
> reach their so busy and important officers. Videocon needs to understand
> that I am a consumer.
> The big joke is on me...last May I spent Rs. 1.5 K on gas refill, this
> year I spent in April Rs. 6, 125 = total Rs. 7625. The funny part is that
> Videocon is selling new AC via India times for Rs. 14.5 thousand. I have
> spent over half the cost of a new AC to get this junk fixed, yet Videocon
> is not bothered to at least acknowledge that the AC i was supplied was not
> of prime and acceptable quality. Now they say electrical PCB is faulty and I need to pay them another Rs. 3200 to get it fixed.
> Consequences : As mentioned above, the AC ended up costing me Rs. 27
> thousand within 5 years. And Videocon themselves sell new AC (with free
> delivery and installation) for Rs. 14.5 thousand.
> They need to acknowledge that they gave me inferior material, and they
> need to make amends. I AM NOT A FOOL TO SPEND Rs 27 THOUSAND FOR AN AC
> WHICH THEY SELL FOR 14 THOUSAND NOW. The need to make amends.
> Thanks.
Forwarded Message: Online Customer Feedback
Online Customer FeedbackThursday, 6 August, 2009 10:04 AM
From: [protected]@yahoo.co.inTo: [protected]@vgmail.inCc: [protected]@vgmail.inFeedback Information...
Customer Name : Lokesh kathooria
Customer Location : New delhi 110076( INDIA)
Customer Email ID: [protected]@yahoo.co.in
Phone : [protected]
Home Phone : [protected]
Customer owned Brand : Videocon
Satisfied with the quality and performance of the product : No
Satisfied with the after sales service : No
Plan to buy any consumer durable in the future :
Complaint Id : DEL[protected]
Description/ Comments : I have a purchase on2 29 " I have purchase one 29" t, v frome reliance faridabad on 10th sep 2008 model-ctvk[protected] in may 2009 it dosenot work we complain after two days one of your tec, come and tell us one part is not woking and i dont have stock nex day i iwllcome and replace but you regeter comp.again net tme anoter man come and say one more part is not woking nex day i will come and change the same this make me dout such a big co can:t do like this then i keept photocopy of the page but with god grace it statart woking in june i was ddmiteed to hospital and after 21 days wen i on the t.v this was agaain not woking i complaind you tech.came itold is the the way co, runes he repplied u want to gat repair or not then i talk to his boss rajiv sharma and to replace kit he agrees but he informed the guarntee will be same i ask why wHEN your are replace thing how guranttee stands the the gurantee wil be stast the day you issue new kit now your tec. taken the kito n 30th july 2009 till today 6th august 2009 it is not replaced it mean your staff is passing timeto expire guarnte if this is your service you internate yiur coustmer ther is no way to go to consumer cort and press medea i hva souce the same sorry to write this but i am help less because the thing i have geited to my son reply soon what action yau have tken now it is 9ThAugust2009 but no one hase come I was hoping best service bit totaly failure i should there should be penalty on this type of service i am consulting a advocate for consumer caot also (Lokesh )
Online Customer FeedbackThursday, 6 August, 2009 10:04 AM
From: [protected]@yahoo.co.inTo: [protected]@vgmail.inCc: [protected]@vgmail.inFeedback Information...
Customer Name : Lokesh kathooria
Customer Location : New delhi 110076( INDIA)
Customer Email ID: [protected]@yahoo.co.in
Phone : [protected]
Home Phone : [protected]
Customer owned Brand : Videocon
Satisfied with the quality and performance of the product : No
Satisfied with the after sales service : No
Plan to buy any consumer durable in the future :
Complaint Id : DEL[protected]
Description/ Comments : I have a purchase on2 29 " I have purchase one 29" t, v frome reliance faridabad on 10th sep 2008 model-ctvk[protected] in may 2009 it dosenot work we complain after two days one of your tec, come and tell us one part is not woking and i dont have stock nex day i iwllcome and replace but you regeter comp.again net tme anoter man come and say one more part is not woking nex day i will come and change the same this make me dout such a big co can:t do like this then i keept photocopy of the page but with god grace it statart woking in june i was ddmiteed to hospital and after 21 days wen i on the t.v this was agaain not woking i complaind you tech.came itold is the the way co, runes he repplied u want to gat repair or not then i talk to his boss rajiv sharma and to replace kit he agrees but he informed the guarntee will be same i ask why wHEN your are replace thing how guranttee stands the the gurantee wil be stast the day you issue new kit now your tec. taken the kito n 30th july 2009 till today 6th august 2009 it is not replaced it mean your staff is passing timeto expire guarnte if this is your service you internate yiur coustmer ther is no way to go to consumer cort and press medea i hva souce the same sorry to write this but i am help less because the thing i have geited to my son reply soon what action yau have tken now it is 9ThAugust2009 but no one hase come I was hoping best service bit totaly failure i should there should be penalty on this type of service i am consulting a advocate for consumer caot also (Lokesh )
no costomer sarvice complain to many time but not take any action not cooling properly n i bound to take leagal action
Videocon — NO CUSTOMER SERVICE
I am fed up with the system what the company has begin with. It is unable to provide good service for its product to the indian consumers. I have purchased one Videocon refrigerator having the details as above from M/s Aggarwal Electronics, D-12, J.J.Colony, Wazirpur, Gurdwara Road, Delhi-110052 showing chasis NO.[protected] vide their bill No. 658 dated 30/3/2008. I am regularly facing trouble with this product due to its faulty compressor. In the year 2008 I got it repaired from the dealer about four to five times as it was in warranty. Now I entered into an AMC Contract with M/s Keytek Solutions, D-62, Narahpur, Sector-7, Rohini, Delhi-110085 on the advice of the mechanic who came to attend my complaint on 23/7/2009. He issued me a slip No. 1964 dated 23/7/2009 for Rs. 1200/- and attended the complaint but immediately after that the same problem arised. Now even my complaint is not being heard. I am feeling cheated by the supplier by selling me the faulty product of your company. After being exhausted I am approaching you to provide me a permanent solution to my product for which I am facing trouble for the last one year and so.
I have no option but to request you to depute your engineer to find out any manufacturing defect which is not being handled properly by the mechanics sent by your company or by dealer. I look forward to your serious attention towards my harassment at the earliest otherwise I will lift the faith from Videocon products and will have no option but to take the action as deemed fit.
(Sunil Singh Negi)
C1/79B, Lawrence Road,
Keshavpuram,
Delhi-110035
Mobile: [protected]
I have no option but to request you to depute your engineer to find out any manufacturing defect which is not being handled properly by the mechanics sent by your company or by dealer. I look forward to your serious attention towards my harassment at the earliest otherwise I will lift the faith from Videocon products and will have no option but to take the action as deemed fit.
(Sunil Singh Negi)
C1/79B, Lawrence Road,
Keshavpuram,
Delhi-110035
Mobile: [protected]
Videocon D2H — jalli to be replaced
Dear sir,please send some engineer to replace the spinner lid and jalli of my washing machine model 5ltr chasis no.14 K 7754. my address is n-220, sector-8 rk puram, new delhi-110022 Phone [protected].
thanks
g.d.kumar
I am 62 years old. I have register a complaint for my t.v. ( 25" Bazuca ) complaint no. is DEL[protected] Dated[protected] but their is no responce from your side. With very difficulty I contact to Mr. HARVINDER SINGH Videocon service center Rajori garden Delhi. But the probblem is same NO RESPONCE .
So tell what to do.
Please coopreate .
KANTI LAL JAIN
M-285 GURU HAR KISHAN NAGAR
PASCHIM VIHAR NEW DELHI 110087
[protected]
So tell what to do.
Please coopreate .
KANTI LAL JAIN
M-285 GURU HAR KISHAN NAGAR
PASCHIM VIHAR NEW DELHI 110087
[protected]
Videocon D2H — not received my gift of virgin cell phone
i purchase a A.C of videocon company at that time there is a scheme over there of free virgin handset by paying rs 300 D.D in favour of spectramind india pvt. ltd. i send all the formalities with D.D to ur noida office before31 aug. but i did not got my gift till now.plz send my gift as soon as possible.
with regards
sanjay gupta
174, agrawal moholla ,
karhal road, mainpuri (U.P)
[protected]
hello sir, i would like to invite your kind attention towards the VIDEOCON SPLIT 1.6 TON airconditionar who purchase form SUSHIL ELECTRONICS GHAZIABAD last two year back in 2007, But after one year the ac is not workin proprely IHAD GIVEN SO MANY COMPLAINT in rajinder nagar SAHIBABAD GHAZIABAD U.P.Iin their complaint offie, the man has come and tell me that the other technician attend the complaint than matter pending 30-45 days we given complaint again & again they told the engineer when come from co. then we attend you. Now till dt . my ac is not working .
model no;VAS183
Sr. no.-[protected]
model no;VAS183
Sr. no.-[protected]
Videocon — Product is in warranty but not replacing or giving proper service
Purchased a DVD player videocon and the product stopped working after a week ... went to the service center and the person sitting there told that remote will not coverd under warrenty so i asked her in writing later when i shoulted they told that they will repair and give the remote and they dint bother to call even for 10days i went again and asked that time that manager is telling that it cant be repaired and they will send it for replacement , i gave zerox copy of the warenty card and bill everything and even after 10days they are not botherd to call back , when i called they have no answer .. already i have visited their service center 4 to 5 times and they are not providing proper service. Please helpFully automatic videocon washing m/c — Display panel not wkg
INVOCE NO 15961 PURCHASED FROM vIJAY SALES ON 10/11/07It was working OK for one year. Then the display panel started giving problem as it was not operating sometimes. We made first complaint in May 2009. The mechanic came and put it back. It started wkg for some days. I told the mechanic he promised that it would be sent to company if the fault repeated. We made a comp. again Jul 09, When the mwchanoc came it was wkg and did not do anything. We made the third com on 10/07/09n0 [protected]. The mechanic came on 13th and took the panel for repair. He brought it back on 17th but it did not work. Whent it was pointed out to your office they closed the case and booked a new comp. no0907b170827 and since then practically every week I am speaking to your service centres to people like Deepak, Mahesh, Fouzia, Asok and so on. Mahesh once told me that all formalities are over and the m/c will be replaced on 28/8. Afterwards I was tol the approval is not yet rcvd and somebodu fron Videocon collected the copy of invoice on 27/8/09 and I was told the approval is over on 01/09/09 and the m/c will be replaced within 20 days. I am repeatedly speaking to all the people and on 26th I was told that the approval has come only on 24th and the /c will be replaced on Sat, the 26th. When I rung up on 26th, I was connected to Videcon engineer and was told the the m/c is getting replaced on Sat 3rd Sep.
Sir, to whom I will believe. Dont you have a moral responsibility to inform the customer what is happening. If not when the customer rings pl give the proper response and give correct information
I purchased many other items from Vijay Sales Vashi. Whenever we go there we are complaining this to them. We reported the case to your Sales rep Sri Niranjan also
Pl do the needful
I expect at least aletter of cofirmation from you , otherwise your people will tell that no body has promised the replacemn also
Pl reply
G B Jagannathan
[protected]
Videocon the Indian Electronic Innovation with zero Focus on after sale service.
I visited a mutli-brand showroom in Dwarka to purchase a Washing Machine and after discussion with the sales team there, I decided to purchase a Videcon - Fully Automatic Machine considering that it is an Indian Company and I was assured the best after sale service.
The Machine is not even one year old, it started giving trouble.
I have registered a complaint on 29th September vide complaint No. DEL[protected] but till date there is no action. Can anybody believe a simple complaint being pending for almost a month now. I am continuously following up with customer care but people seems to be least bothered about customer's agony. I have been given the service centre(Pearl homecare) number but no one there is even bothered to take a call. Have spoken to the Head Office at Aurangabad to one Mr. Dinesh, who has again re-directed me to one of his colleague at Delhi (Mr. Naresh Upadhaya) but again no luck as I could only hear the engage tone or a ringing tone...
I am now seriously thinking of initiating a legal action.
Kindly advise
Avtar K Tickoo
[protected]
I visited a mutli-brand showroom in Dwarka to purchase a Washing Machine and after discussion with the sales team there, I decided to purchase a Videcon - Fully Automatic Machine considering that it is an Indian Company and I was assured the best after sale service.
The Machine is not even one year old, it started giving trouble.
I have registered a complaint on 29th September vide complaint No. DEL[protected] but till date there is no action. Can anybody believe a simple complaint being pending for almost a month now. I am continuously following up with customer care but people seems to be least bothered about customer's agony. I have been given the service centre(Pearl homecare) number but no one there is even bothered to take a call. Have spoken to the Head Office at Aurangabad to one Mr. Dinesh, who has again re-directed me to one of his colleague at Delhi (Mr. Naresh Upadhaya) but again no luck as I could only hear the engage tone or a ringing tone...
I am now seriously thinking of initiating a legal action.
Kindly advise
Avtar K Tickoo
[protected]
you people are just playing fraud and dont worry this is going to cost you this time.
i have mailed my complaint to all the Board of Directors. You will face music, i can assure you.
i have mailed my complaint to all the Board of Directors. You will face music, i can assure you.
I am happy to share that the above complaint (Complaint No. DEL[protected]) has been successfully resolved.
Therefore, I am thankful to videocon Team for acting fast to resolve
No need to mention that has re-created my faith in the brand.
I am completely satisfied with the speedy resolution of the problem
My special thanks to Mr. Mahesh from Delhi Branch and Mr. Ashwini from Customer Services Team to make it happen
Therefore, I am thankful to videocon Team for acting fast to resolve
No need to mention that has re-created my faith in the brand.
I am completely satisfied with the speedy resolution of the problem
My special thanks to Mr. Mahesh from Delhi Branch and Mr. Ashwini from Customer Services Team to make it happen
Videocon — Quality of TV is very very Bad, Quality people in company also very very Bad, My suggestion to consumer No one us videocon Brand.
My self Nandkumar Biradar I bought Videocon 29Tv , date on 2nd Oct 09, With in two days tv had problem picture visibility was not there, I complaint Help Line they were given compalint No, after four days one guy came and he said circuit problem, I asked him with in two days this is happen he agreed to repalce and taken bill photo copy , he commited with in four days they will repalce , no call after that i called to same guy he is not submitted bills to office after four day also , I taken his superior mobile no i called him he said before diwali that is 16 oct he will deliver, no tv came i called same day he said no tv stock, after diwali called he said get back to you 20 times called to this guy he speaks nicely i getback to you one single time also he is not trunup some 20 times he is not picked my call this donky name Unikrishnan his designation in videocon Service incharge while writing this review i calling to same guy he is not picking my call, If this kind of employes working in this firm what kind of future of this company?, How they will make quality products ? How we consumer trust on them? Pls my suggestion to every one dont buy any product. this company dont know what is customer service? Dont Buy videocon, Akai, sansui the all brands of videocon.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
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Videocon D2H — piyush srivastava
i have purchased videocon tv 10 days back . retailer said that the conpany person will come to give demo of how to operate but till no one had cameand we didnt know how to operate . is this the service videocn is providing to its liable customersregards
piyush srivastava
[protected]
varanasi