[Resolved]  Videocon D2H — New Machine lying idle

Dear Sir

I have bought a new Videocon K 5500 fully automatic machine on 27.04.08 from M/s Next Retail Shop Vikas Marg Delhi

I was informed that your service engineers will come and install the machine the very next dayI have also contacted your customer care on phone no[protected] on 29.04.08 and they promised to send persons in the evening.

Till now no service engineer has come and the machine is lying uninstalled inspite of my paying the full amount.

The water hose supplied with your machine is only 45 cms long and does not reach even the nearestr water tap. All other makes of Machines give atlease 1.5 meter to 2 metrs long hose. I dont know why such a small hose is supplied with the machine.

Kindly ask your service personnel to come and replace the existing hose with alonger hose and install the machine at the earliest.

I would be forced to go to the consumer forum in case my machine is not installed immediately.

This may also be considered as legal notice before going to the consumer forum.

Thanking You

Sudha Tyagi