[Resolved] Videocon D2H — Brand new TV picture tube is defective

vikas2923

from Mumbai, Maharashtra

Address:

Gautam Buddha Nagar, Uttar Pradesh

I have purchased a Flat TV (Model:-VDS21GBV/2009 on 10 July 2010 (from Kay Dee electronics, 1B-1,sector 18,main dadri road, Noida) and within 1 month i faced problem in its display, soon i logged a complain (complain Id:-GHA[protected] ,date of complain:-Saturday 31st July 2010) and with late action an engineer reported at my home ,after investigating the television he said that Picture Tube needs to be replaced.

I wish either to refund my money or provide me a New Television set replacement

Regards,
Vikash Kumar
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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Comments

GirishSPrajapati

from Ahmedabad, Gujarat

Videocon Flat TV — Picture tube complain since 10 months

I purchased my TV-flat, brandname Videocon, but since the date of purchase. I raised complain regarding big dots on TV Screen, Even dealer has attended the TV through service centre, but till date after end of 10 months after purchase, the problem is not resolved. Now only two months of warranty is outstanding, after that they may not be taking care.
Please help and guide me on urgent basis, as time is a matter.