[Resolved] Videocon D2H — POOR SERVICE | |||
I just now received a call from [protected] asking me to forward the soft copy of the AMC which has been sent to you on 10.01.11. I am herewith sending the same, once again to the same organisation after 4 days . I am ‘Experiencing the change ‘ with an organisation which does not seem to have systems and concern for customers. Regards M V Prabhakaran| Chief Manager HRS (North) +91-[protected] | +[protected] | [protected]@bharatpetroleum.in Please visit our website: HRS North From: customercare [mailto:[protected]@vgmail.in] Sent: 11 January 2011 11:30 To: prabhakaran mv Subject: RE_ Dear Customer, We acknowledge your mail and really appreciate your effort for sharing your concerns with us through our web services. We deeply regret the inconvenience Rendered by our Services. Further to Your Concern we have forwarded the Issue to the Concerned Branch. And Assure You That an immediate Step would be taken in this Regard, Our Branch Service Engineer Would Definitely gets back to you at the earliest. Thanks & Regards, Sabir Malik. Customer Service Dept. Videocon Industries Ltd. Please SMS SVC to 53030 and our customer care excutive will get back to you within 2 working hours. ________________________________________ From: prabhakaran mv [mailto:[protected]@bharatpetroleum.in] Sent: Tuesday, January 11, 2011 10:08 AM To: customercare Subject: RE: RE_ GHA [protected] .It is mentioned in my mail and now highlighted. Regards M V Prabhakaran| Chief Manager HRS (North) +91-[protected] | +[protected] | [protected]@bharatpetroleum.in Please visit our website: HRS North From: customercare [mailto:[protected]@vgmail.in] Sent: 10 January 2011 18:37 To: prabhakaran mv Subject: RE_ Dear Customer, Kindly Provide us your Recent Complaint ID (Along with this mail) so that we would be able to get the needful done as soon as possible. Thanks & Regards, Sabir Malik Customer Service Dept. Videocon Industries Ltd Please SMS SVC to 53030 and our customer care excutive will get back to you within 2 working hours. ________________________________________ From: prabhakaran mv [mailto:[protected]@bharatpetroleum.in] Sent: Monday, January 10, 2011 6:17 PM To: [protected]@vgmail.in Cc: prabhakaran mv Subject: HAPPY CARE PLAN OR DUPE CARE PLAN. I became an unfortunate customer when I purchased Videocon Air conditioner on 28.02.2006. My agony continued when I entered into AMC called ’HAPPY CARE PLAN’ on 17.03.2010.The carbon copy of the plan is attached herewith. The cutomer is given only the carbon copy and the details are not clearly legible. However ,I reproduce the details below: 1.HCP No.069688 dt. 17.03.2010. valid till 16.03.2011. 2.Cheque no.346686 dt.17.03.10 for Rs.1544 (HDFC Bank) Against this AMC I had the service done on 01.04.2010(service call no.GHA [protected]) and on 24.06.10 (service call no.GHA [protected]).Both the calls were attended by your unprofessional service partner(?)HI-Tech Services. On 08.01.2011, I registered for a service call as the AC was not heating properly and was given the service call No.GHA [protected]. One Mr.Arvind from HI-Tech Services visited ,saw my AMC papers and called up his office to check the validity of the AMC. Then I was told that this No.is not punched in their system and someone has duped me. Then I called up your call centre to hear the parrot kind of reply without resolving the issues. I was left in the lurch in the hands o[censored]nprofessional people and with great difficulty, I got the number of one Mr.Rahul sharma([protected]) who claimed to be the Area Service Engineer .I requested him to verify how the earlier complaints were attended by them on the same AMC and how it has become fake all of a sudden? He replied saying that he will get back to me within half a hour .Alas.. he is yet to talk to me ..KUDOS.. to Videocon ‘S service standard. Now , I have already given my Air conditioner for repair to some other dealer on payment as I cannot shiver in cold waiting for Videocon to react. To be fair with you , I am giving you an opportunity to redress my complaint within 48 hours ,failing which: 1.I will file FIR with Police for cheating as it looks similar to CITIBANK’s scam .If you are disowning your own AMC, Let the police investigate and book the culprits. 2.Send this copy of the mail to all media and internet sites. 3.File a case with Consumer Council and claim damages. Trust that you will respond. Regards Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 27 Comments | |||
Comments
My vedeocon washing machine is not working . I gave a complaint to customer care service no [protected] on 15.02.10. They informed me with in 24 hours their technician will be visiting my residance. They gave me complaint no vik[protected]. After waiting three daya again i made call to them. They appolised and said soon they will send the technician. After that almost everyday i made a calls to them and used to here same answer from them. on 1st march-2010 they told that, they have cancelled mycomplaint and taken new complaint with out giving any reason. Even after that also nobody called and visited my place. Now please advise me how to proceed further
I got froud mail name of videocon, if possible catch him they are making money.i have pested mail i got from froud company.i asked his phone number they have not given.
D.V.Raval
Date: Thu, 1 Apr 2010 10:31:25 +0530
From: [protected]@yahoo.co.in
Subject: Re: Ref: "VIDEOCON" Direct Recruitments offer.
To: [protected]@live.com
Dear Sir,
i pleased to get interview call, can you give us your phone number which i can call for some question.
D.V.Raval
--- On Wed, 31/3/10, kohinoor <[protected]@bdmail.net> wrote:
From: kohinoor <[protected]@bdmail.net>
Subject: Ref: "VIDEOCON" Direct Recruitments offer.
To:
Date: Wednesday, 31 March, 2010, 12:26 PM
--
Dear Applicant,
Ref: “VIDEOCON” Direct Recruitments offer.
It is our good pleasure to inform you that your Resume has been selected for our new plant. The Company selected 62 candidates list for IT, Administration and Production Departments, as well as Company offered you to join as an Executive/Manager post in respective department. You are selected according to your resume in which Project you have worked on according to that you have been selected in Company. The Company is dealing in Electronics manufacturing business in India The Company is recruiting the candidates for new plants in Delhi, Bangalore and Pune.
Your interview will held at Company Corporate office on – 28th April 2010 at 11.30 in Delhi .
You will be pleased to know that Company has advise you in the selection panel that your Application can be progress to final stage. You will come to Company corporate office in Delhi. Your offer letter with Air Ticket will be send to you by courier before date of interview. The Company can be offer you as salary with benefits for this post 30, 000/- to 2, 00, 000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The designation and Job Location will be fix by Company HRD. At time of final process. You have to come with photo-copies of all required documents.
REQUIRED DOCUMENTS BY THE COMPANY HRD.
1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proof
4) Two Passport Size Photograph
You have to deposit the (Cash) as an initial amount in favor of Company HRD. Department. for RS 10, 000/- through any [HDFC BANK] BRANCH from your Home City to Company Senior HRD. ACCOUNT - NO [protected] NAME- KHRAZINI. This is refundable interview security. Your offer letter with Air tickets will be send to your Home Address by courier after receiving the confirmation of interview security deposited in HDFC BANK. Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company. The Job profile, salary offer, and date -time of interview will be mention in your offer letter. Your offer letter will dispatch very shortly after receiving your confirmation of cash deposited in HDFC BANK. We wish you the best of luck for the subsequent and remaining stage.
After the payment you scan the payment slip to us for we to sure.
The last date of security deposited in bank - 20/4/2010 – Monday.
You have to give the information after deposited the security money in bank to Company HRD – direct recruitment email ID: [protected]@live.com Your Letter with supporting documents will be dispatch same time by courier to your postal address after recd. Your security deposited confirmation in bank. The interview process and arrangement expenditure will be pay by Company. Lodging, traveling and local conveyance actual will be paid by Company as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD. If the candidate wants to come with his parents or friends, the Company will arrange all facilities only for female candidate.
THANKS
MR SHAMAR-(EXECUTIVE-HRD)
VIDIOCON ELECTRONICS INDIA LTD.
H.O-175, VIDIOCON HOUSE,
G.K.PARK-1, GREATER KAILASH,
NEW DELHI INDIA- 91
D.V.Raval
Date: Thu, 1 Apr 2010 10:31:25 +0530
From: [protected]@yahoo.co.in
Subject: Re: Ref: "VIDEOCON" Direct Recruitments offer.
To: [protected]@live.com
Dear Sir,
i pleased to get interview call, can you give us your phone number which i can call for some question.
D.V.Raval
--- On Wed, 31/3/10, kohinoor <[protected]@bdmail.net> wrote:
From: kohinoor <[protected]@bdmail.net>
Subject: Ref: "VIDEOCON" Direct Recruitments offer.
To:
Date: Wednesday, 31 March, 2010, 12:26 PM
--
Dear Applicant,
Ref: “VIDEOCON” Direct Recruitments offer.
It is our good pleasure to inform you that your Resume has been selected for our new plant. The Company selected 62 candidates list for IT, Administration and Production Departments, as well as Company offered you to join as an Executive/Manager post in respective department. You are selected according to your resume in which Project you have worked on according to that you have been selected in Company. The Company is dealing in Electronics manufacturing business in India The Company is recruiting the candidates for new plants in Delhi, Bangalore and Pune.
Your interview will held at Company Corporate office on – 28th April 2010 at 11.30 in Delhi .
You will be pleased to know that Company has advise you in the selection panel that your Application can be progress to final stage. You will come to Company corporate office in Delhi. Your offer letter with Air Ticket will be send to you by courier before date of interview. The Company can be offer you as salary with benefits for this post 30, 000/- to 2, 00, 000/- P.M. + (HRA + D.A + Conveyance and other Company benefits. The designation and Job Location will be fix by Company HRD. At time of final process. You have to come with photo-copies of all required documents.
REQUIRED DOCUMENTS BY THE COMPANY HRD.
1) Photo-copies of Qualification Documents.
2) Photo-copies of Experience Certificates (If any)
3) Photo-copies of Address Proof
4) Two Passport Size Photograph
You have to deposit the (Cash) as an initial amount in favor of Company HRD. Department. for RS 10, 000/- through any [HDFC BANK] BRANCH from your Home City to Company Senior HRD. ACCOUNT - NO [protected] NAME- KHRAZINI. This is refundable interview security. Your offer letter with Air tickets will be send to your Home Address by courier after receiving the confirmation of interview security deposited in HDFC BANK. Company will pay all the expenditure to you at the time of face-to-face meeting with you in Company. The Job profile, salary offer, and date -time of interview will be mention in your offer letter. Your offer letter will dispatch very shortly after receiving your confirmation of cash deposited in HDFC BANK. We wish you the best of luck for the subsequent and remaining stage.
After the payment you scan the payment slip to us for we to sure.
The last date of security deposited in bank - 20/4/2010 – Monday.
You have to give the information after deposited the security money in bank to Company HRD – direct recruitment email ID: [protected]@live.com Your Letter with supporting documents will be dispatch same time by courier to your postal address after recd. Your security deposited confirmation in bank. The interview process and arrangement expenditure will be pay by Company. Lodging, traveling and local conveyance actual will be paid by Company as per bills. The candidate has to deposit the initial refundable security as mentioned by HRD. If the candidate wants to come with his parents or friends, the Company will arrange all facilities only for female candidate.
THANKS
MR SHAMAR-(EXECUTIVE-HRD)
VIDIOCON ELECTRONICS INDIA LTD.
H.O-175, VIDIOCON HOUSE,
G.K.PARK-1, GREATER KAILASH,
NEW DELHI INDIA- 91
I had bought a Videocon A/C but now thers has been some problem in working of that A/C.
The A/c was not working and we registered a complaint 3 months back. The complaint number is del [protected].. The complaint was registered in my name that is Mahesh kumar makhija..After repeated calls even after registering the complaint they visited us after 2 days. They charged us 2500 without repairing the A/C and told us they will come next day because of some part of the A/C is at fault. And that day never came. Till now it has not reached us. Repeated calls result in our calls not being picked up or being told that the faulty is still yet to come and it will reach us in 2 days, or 1 week or so on and so forth. But till now the elusive d-day has not arrived!
I again called up the call centre hoping that they would connect me to someone higher up but was told that there was no-one higher up whom I can talk to there and again they had given us the new complaint number which is del [protected] in which the new point was added of charging rs. 2500 and still the A/C was not repaired and they had also opened the other parts of it . I was told that the issue would be resolved in 24 hours but again there has been no action.
Today again I called up the call center to check the status only to be told again that someone will attend tomorrow. When asked to speak to someone higher up i get the same parrot response "No ma'am there's noone here and the only route for resolving the issue is the customer care route"
It is extremely frustrating that a complaint lodged nearly 3months ago is not yet resolved. The poor response by the call centre compounds to this. I really dont see the point of having an A/C at home that has not worked through the entire peak summer.
I'm not sure again if this mail is being read by anyone who can do anything about the situation but would like to know what should be my next course of action.
The A/c was not working and we registered a complaint 3 months back. The complaint number is del [protected].. The complaint was registered in my name that is Mahesh kumar makhija..After repeated calls even after registering the complaint they visited us after 2 days. They charged us 2500 without repairing the A/C and told us they will come next day because of some part of the A/C is at fault. And that day never came. Till now it has not reached us. Repeated calls result in our calls not being picked up or being told that the faulty is still yet to come and it will reach us in 2 days, or 1 week or so on and so forth. But till now the elusive d-day has not arrived!
I again called up the call centre hoping that they would connect me to someone higher up but was told that there was no-one higher up whom I can talk to there and again they had given us the new complaint number which is del [protected] in which the new point was added of charging rs. 2500 and still the A/C was not repaired and they had also opened the other parts of it . I was told that the issue would be resolved in 24 hours but again there has been no action.
Today again I called up the call center to check the status only to be told again that someone will attend tomorrow. When asked to speak to someone higher up i get the same parrot response "No ma'am there's noone here and the only route for resolving the issue is the customer care route"
It is extremely frustrating that a complaint lodged nearly 3months ago is not yet resolved. The poor response by the call centre compounds to this. I really dont see the point of having an A/C at home that has not worked through the entire peak summer.
I'm not sure again if this mail is being read by anyone who can do anything about the situation but would like to know what should be my next course of action.
DEAR SIR ,
I HAVE PURHASED ONE VIDEOCON 1.5 TON WINDOW AC SET ON O8.O4.10,BUT ON 09.05.10 IT HAS DEVELOPD SOME FAULT AND STOPS RUNNING.ON THAT VERY DAY A, COMPLAINT WAS REGISTERED VIDE COMPLAINT NO. --KOL[protected].AFTER THAT A REPESENTATIVE FROM VIDEOCON VISITED MY HOUSE ON 10.05.10,BUT COULD NOT REPAIR THE SAME.HE GAVE ASSURANCE IT WILL BE REPAIRED WITHIN 2 DAYS.BUT ON 12.O5.10 WHEN ENQUIRED ABOUT THE COMPLAINT AT VIDEOCON OFFICE,THEY ARE TELLING ,IT WILL TAKE ATLEAST 7 DAYS BEFORE DOING ANYTHING AS THEY HAVE GOT NO SPARE PARTS.THIS AC IS ONLY 1 MONTH OLD,AND THIS IS THE KIND OF SERVICE AND PRODUCT MILLIONS OF CONSUMER GETTING. PLEASE HELP TO SOLVE THIS MATTER QUICKLY.
REGARDS
BISWARANJAN PARIDA
[protected]
I HAVE PURHASED ONE VIDEOCON 1.5 TON WINDOW AC SET ON O8.O4.10,BUT ON 09.05.10 IT HAS DEVELOPD SOME FAULT AND STOPS RUNNING.ON THAT VERY DAY A, COMPLAINT WAS REGISTERED VIDE COMPLAINT NO. --KOL[protected].AFTER THAT A REPESENTATIVE FROM VIDEOCON VISITED MY HOUSE ON 10.05.10,BUT COULD NOT REPAIR THE SAME.HE GAVE ASSURANCE IT WILL BE REPAIRED WITHIN 2 DAYS.BUT ON 12.O5.10 WHEN ENQUIRED ABOUT THE COMPLAINT AT VIDEOCON OFFICE,THEY ARE TELLING ,IT WILL TAKE ATLEAST 7 DAYS BEFORE DOING ANYTHING AS THEY HAVE GOT NO SPARE PARTS.THIS AC IS ONLY 1 MONTH OLD,AND THIS IS THE KIND OF SERVICE AND PRODUCT MILLIONS OF CONSUMER GETTING. PLEASE HELP TO SOLVE THIS MATTER QUICKLY.
REGARDS
BISWARANJAN PARIDA
[protected]
they should close the d2h division, so people wont make HOPE on videocon d2h, the hopeless company now. People make faith in VideoCon now ...u can see most of people like me going to avoid videocon and advice other people not to take the d2h connection atleast from this company
i have purchased videocon D2H in march.Faulty installation by videocon engineers resulted into uprooting of dish on 25 th june. even after 16 days. they are not responding to any of my complaints.please help me.
Videocon — Poor service support
We purchased a washing machine before 8 months and now the motor is damaged. Reported to the customer care but the response is very poor. Very Poor service. I am trying get my Refrigerator repair for last one month but they are like . they say we are coming today tomorrow. etc. They took money from me as they repaired one but it worked for a single day only.
Now they are not coming for a long time.
Chintan
Now they are not coming for a long time.
Chintan
Hi,
I'm a poor customer for videocon d2h, Cus ID :[protected].
I've been trying to reach the customer care since 2 days on the number displayed but i'm not able to reach them.
They are the fraud people which i've never come across. At the time of installation they provided brochure showing close to 160 channel. So i felt worth and purchased the device but later out of that i'm not sure even 100 channels are active or not. At the time of purchase i was addressed that changes are applicable to new customers but i yielded for the lies.. There is lot of technical problems in the device. The channel name does not match the channel which is brodcasted. As there wish keep shuffling channels to the active directory. When asked call centre people say that it is due to internal reasons.
So my sincere advice or suggestion anything you may assume plz don't go for D2H Products.
Direct hai Wrong hai...
Thanks,
Adithya
I'm a poor customer for videocon d2h, Cus ID :[protected].
I've been trying to reach the customer care since 2 days on the number displayed but i'm not able to reach them.
They are the fraud people which i've never come across. At the time of installation they provided brochure showing close to 160 channel. So i felt worth and purchased the device but later out of that i'm not sure even 100 channels are active or not. At the time of purchase i was addressed that changes are applicable to new customers but i yielded for the lies.. There is lot of technical problems in the device. The channel name does not match the channel which is brodcasted. As there wish keep shuffling channels to the active directory. When asked call centre people say that it is due to internal reasons.
So my sincere advice or suggestion anything you may assume plz don't go for D2H Products.
Direct hai Wrong hai...
Thanks,
Adithya
have a Videocon Washing machine K5800 (Full Automatic). Which is out of warranty.
I booked a complain KOL[protected] bcoz my washing machine was malfunctioning, it was always draining the water.
Mr. Debraj (service engineer) came on 17th January 2011 and checked and told me it is fixed.
It takes about 50 mins for a complete wash so I told him to go and did not check in front of him.
The total bill was 450/- (300/- service charge + 150/- outlet pipe change).
I tried to wash on the next day and got the same problem,
I called the local service center number[protected] and told the madam the problem. She assured that it will be fixed again free of cost.
No one come to me and I called again and again[protected] and [protected] (Debraj).
Then I booked another complain KOL[protected] on 4th Feb.
No one come to me. When i checked with the call center today (9th Feb), they are telling me that the compalin number is closed as completed.
UNBELIEVABLE SERVICE FROM VIDEOCON.
now i have a new complain number KOL[protected].
Let see..
I dont know who can read this complain.
But my suggestion is to think before buying the product, only buy products of that company having good service network.
Arijit Chatterjee
2- Pitambar Dey Lane, Seramore, Hooghly - 712201
I booked a complain KOL[protected] bcoz my washing machine was malfunctioning, it was always draining the water.
Mr. Debraj (service engineer) came on 17th January 2011 and checked and told me it is fixed.
It takes about 50 mins for a complete wash so I told him to go and did not check in front of him.
The total bill was 450/- (300/- service charge + 150/- outlet pipe change).
I tried to wash on the next day and got the same problem,
I called the local service center number[protected] and told the madam the problem. She assured that it will be fixed again free of cost.
No one come to me and I called again and again[protected] and [protected] (Debraj).
Then I booked another complain KOL[protected] on 4th Feb.
No one come to me. When i checked with the call center today (9th Feb), they are telling me that the compalin number is closed as completed.
UNBELIEVABLE SERVICE FROM VIDEOCON.
now i have a new complain number KOL[protected].
Let see..
I dont know who can read this complain.
But my suggestion is to think before buying the product, only buy products of that company having good service network.
Arijit Chatterjee
2- Pitambar Dey Lane, Seramore, Hooghly - 712201
Videocon D2H — NASTIEST SERVICE
Videocon D2H gives worst service... Do not go with it...... Fake Commitments and the customer service people are not even educated to resolve the problem... Only can put the customer on hold after every 10 secs for 30 secs 45 secs..... Useless service....Regards,
Vijeta Chauhan
This is with reference to Videocon d2h connection we own , with customer ID 2099901
It’s been 2 years we are using ridiculous services of Videocon D2H, , since we have already we paid we are not able to switch.
their customer support & technical services is not only frustrating, but they are from hell this box is majority of time out of service. .
We want that consumer forum should help us in getting our money back & sue them for all the frustration we had.
hope you are listening.
Best Regards
Divya
[protected]
[protected]
It’s been 2 years we are using ridiculous services of Videocon D2H, , since we have already we paid we are not able to switch.
their customer support & technical services is not only frustrating, but they are from hell this box is majority of time out of service. .
We want that consumer forum should help us in getting our money back & sue them for all the frustration we had.
hope you are listening.
Best Regards
Divya
[protected]
[protected]
Dear Customer,
Thank you for your association with Videocon d2h.
With reference to your complaint listed on 23 April 2011 for Customer Id: 2099901. We would like to inform you that your complaint regarding error messages on Satellite box has been resolved from our end through service request number 37903409.
If you have any further queries, please call our customer care numbers below:
•[protected]Toll Free)
• [protected] (Normal charges apply)
You can also email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.
For details of all our Products and Services you may visit our Website www.videocond2h.com.
We endeavor to provide you with our best services.
Best Regards,
Videocon d2h Team
Thank you for your association with Videocon d2h.
With reference to your complaint listed on 23 April 2011 for Customer Id: 2099901. We would like to inform you that your complaint regarding error messages on Satellite box has been resolved from our end through service request number 37903409.
If you have any further queries, please call our customer care numbers below:
•[protected]Toll Free)
• [protected] (Normal charges apply)
You can also email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.
For details of all our Products and Services you may visit our Website www.videocond2h.com.
We endeavor to provide you with our best services.
Best Regards,
Videocon d2h Team
Very poor service.
It's very much correct. These don't turn up at given time or day. I am still waiting for the engineer to come and repair my fridge. It's more then 2 weeks they have not come. There complaint resolution sucks. They just keep the complaint for 2 days and in 2 days time if its not resolved( even if the mistake is from there end) they cancel the request and ask us to reopen it.
Videocon — POOR PRODUCT SERVICE
WE HAD BOUGHT A 1.5 TON VIDEOCON SPLIT AC 3 MONTHS AGO. AFTER A MONTH THE MACHINE STARTED LEAKING WATER INTO THE ROOM. THE VIDEOCON ENGINEER CAME AND ATTENDED BUT THE PROBLEM STOPPED ONLY FOR A MONTH OR SO BUT HAS STARTED AGAIN, AND PERSISTED. HAD CALLED THEIR TOLL FREE NUMBER TO COMPLAINT AND THE USUAL ANSWER IS "YES WE WILL ATTEND", BUT NO SIGN OF ANY SERVICE YET !!!!!!!!!PRABHAKARAN — DISTURBING ME & VULGAR WORDS
SIR, A TATA DOCOMO NUMBER [protected] IS DISTURBING ME A LOT. HE IS CALLING TO ME USING VULGAR WORDS. HE IS BLACKMAILING ME. PLS SIR HELP ME TO GET RID OF THT BOY Hi Prabhu,
Kindly lodge a police complaint at your nearest police station about the aforesaid number then provide us a copy of FIR Report so that we can provide you the details about that number.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Kindly lodge a police complaint at your nearest police station about the aforesaid number then provide us a copy of FIR Report so that we can provide you the details about that number.
Thanks and Regards,
Customer Care
Tata DOCOMO.
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It's been 20 days GONE since we are still waiting for the engineer to come to our place and fix the machine AND SHOW US PRECTICALLY DEMOSTRATION. Every time we call Videcon service centre asking for demo they give a false promise that it would happen by EOD.
Please can anyone help. MY CONTACT NO IS [protected], [protected]