[Resolved]  Videocon D2H — package change without any information

Address:Alwar, Rajasthan

Dear Sir,
I got d2h videocon d2h connection on dated[protected] and my custormer id no. 74854224, and got free one month package from this company, from[protected] to[protected], but during this period dated[protected], company change my package without my permission and with out any information, i open my t.v. at night and this message found on t.v. screen please recharge your package immediately, i informed to customer care no. ( Toll free) and after 2 hrs discusse with MR. Ramesh Manager said your package has been changed , I said without my permission, any information, why you change my package, Ramesh said your problem shortout with in 24 Hrs.
But till date not problem shortout i discuss with many time customer care but not reply me satisfaction. but dated[protected] one message received from videocon d2h recharge before[protected].
Please you are request shorout my problem.
Vinod kumar Jain
Mobile No [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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DEAR SIR,

I AM S.RAVINDRAN ALFRED, MY VIDEOCON D2H

CUSTOMER ID NUMBER IS 8379711

I DONT WANT 250/- PACKAGE

PLEASE CHANGE MY PACKAGE TO SILVER PACKAGE

FOR ( RS. 165/- PER MONTH) KINDLY DO THIS.


S.RAVINDRAN ALFRED

CELL NO: [protected]
SIR

I AM PRAVAT ANAND SAHOO HAVING VIDEOCON D2H ID[protected] WITH SUPER GOLD PACK, I WANT TO UPGREAD IT TO NEW GOLD SPORTS, KINDLY CHANGE MY PACK TODAY, MY RGSTRY NO.[protected]
Hello mr.vinod,

What is the number to reach there customer care persons I m trying it says balance and disconnecting really im very fedup wit this servics

Thanks in adavnce

Abdul
hello sir,
I am ARUNACHALAM .my cus id is[protected].my package is new diamond.please change this to south gold pack.
thank you sir.
hello sir,
I am rajesh pillay .my cus id is[protected].my package isflexiRS 100 .please change this to SUPER gold pack.RS 254
thank you sir.
Dear sir

My Id number[protected]
Name Priya
Pls change NEW GOLD SPORTS

Thankyou sir

T.VIJI
KUMBAKAONAM
TAMIL NADU
DEAR SIR,

My Id number[protected]

Name Usha

without customer permission and without any information how come you guys are changing the packages.

Please change the package to South Silver (Rs.203/month) and don't check the customer Patience.
Hope for the early response.

Thanks
Usha
DEAR SIR,

My Id number 26969151
hello sir,
I am Tushar bonde.my cus id is 26969151.my package is Super Goald .please change this to Gold Maxi pack.
thank you sir.
i am umakant shrivastava having videocon d2h i d no[protected] with newgold sports pks. iwant to change super gold i am requsting you to kindly change my pks to super gold thanking you

DEAR sir/madam


my id [protected]
my name is ashok i want to upgrade my package New South Diamond Pack can u please do the need full
dear sir,

my CID is[protected]
i am gopal and now my packagge is on south silver maxi so please be kind enough to upgrade my package to south platinum.
thank you in advance

call list deatil

Sir please i want my call list of my videocone number [protected] for some very important purpose. I need my detail from 9 jan 2014 to 8 aug 2014.please provide the detail on my id [protected]@yahoo.in

Complaint closed without resuming service. Second time in current year.

Complaint log closed without resuming service. Even engineer to visited at site. Fraud to customer. Location Haridwar. Second time case.

Deactivation

Please deactivate sony six
My name is dharasing mane pawara ..I want change my videocon d2h platinum HD from flexi packages ..my d2h I.D[protected] from Nashik postal code. 422108 my current base pack platinum HD it's change into flexi pack ..Thanks

my name is harpalsinh
please my pack change in
to 199 popularpack
my id is[protected]
please sir my D2h pack change in to 199 popular pack
my customer id is[protected]
please sir
Videocon Industries Customer Care's response, Nov 9, 2017
Dear Jadeja,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
Videocon Industries Customer Care's response, Nov 9, 2017
Dear Jadeja,

We would like to inform you that your request for package change to “Popular” pack has been processed with effect from November 09, 2017 and you will be charged Rs.199/- per month for “Popular” package subscription.

Warm Regards,
Videocon d2h Team
My d2h pack super gold please change pack gold maxi ..
My id[protected]
Videocon Industries Customer Care's response, Nov 25, 2017
Dear Champak,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
Videocon Industries Customer Care's response, Nov 25, 2017
Dear Champak,

We would like to inform you that your request for package change to “Gold Maxi” pack has been processed with effect from November 25, 2017 and you will be charged Rs.315/- per month for “Gold Maxi” package subscription.

Warm Regards,
Videocon d2h Team
DEAR SIR,

I AM Ghanshyam Zala, MY VIDEOCON D2H

CUSTOMER ID NUMBER IS[protected]

I DONT WANT 340/- PACKAGE

PLEASE CHANGE MY PACKAGE TO Gold Maxi

FOR ( RS. 315/- PER MONTH) KINDLY DO THIS.

Ghanshyam Zala

CELL NO: [protected]

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